Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Samantha Houston

Greenville,SC

Summary

Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Friendly and enthusiastic, able to learn new tasks quickly and proficient in developing key business relationships. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.

Overview

7
7
years of professional experience

Work History

Property Manager

Easley Mill Lofts
07.2021 - Current
  • Performed lease up from construction phase to full occupancy. Flowing into renewal offers to achieve communities revenue and occupancy goals.
  • Designs and executes all website and social media marketing along with event activities while including other local businesses to create and drive traffic to community.
  • Qualifies prospects, processes applications, conducts credit and background screenings.
  • Submits weekly and quarterly reports for bank reconciliations, budgets, and on-site projects.
  • Responds quickly and courteously to residents and client/owner concerns and questions.
  • Takes prompt action to document resident ledger by collecting rent payments, notices, etc.
  • Completes annual asset business plans and budget forecasts for owners and Regional Manager.

Marketing Director

State Farm Insurance
01.2021 - 07.2021
  • Generated marketing engines to keep business information updated.
  • Networked and created new business relationships within the greater Greenville area.
  • Recorded sales progress through excel spreadsheets and outlook.
  • Collaborated with business partners in the multifamily housing industry to host events at their onsite locations.
  • Developed comprehensive marketing plans in alignment with overall business goals and objectives.
  • Streamlined the property insurance application process for faster policy issuance and improved customer experience.

Assistant Manager

Massage Envy Spa
09.2016 - 07.2021
  • Sustained active member gain each month.
  • Generated sales reports pertaining to performance of employees and inventory.
  • Ensured front desk and massage therapist tasks are being completed in a timely manner.
  • Scheduled and confirm client appointments through excel based program, while promoting product and services.
  • Maintained a high level of customer satisfaction and relationship with clients and staff.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.


Education

Bachelor of Science - Marketing Communications

The University of Tennessee At Chattanooga
Chattanooga, TN
01.2019

Skills

  • Obtains PMIC License
  • Obtains seat on USAA membership board
  • Customer Service
  • Financial Budgeting and Reporting
  • Event Planning
  • Onesite/Realpage & Knock CRM
  • Tenant and eviction laws
  • Administration and Invoicing

Timeline

Property Manager

Easley Mill Lofts
07.2021 - Current

Marketing Director

State Farm Insurance
01.2021 - 07.2021

Assistant Manager

Massage Envy Spa
09.2016 - 07.2021

Bachelor of Science - Marketing Communications

The University of Tennessee At Chattanooga
Samantha Houston