Samantha Hutchison
Luther,OK
Summary
Proven in enhancing guest satisfaction and streamlining operations, I leveraged my expertise in efficient work methods and exceptional customer service at Bell Avenue Nursing Center. Skilled in both chemical handling and team collaboration, I significantly contributed to a safer, more welcoming environment, achieving a notable reduction in guest complaints.
Overview
17
17
years of professional experience
Work History
Housekeeping Associate
Bell Avenue Nursing Center
10.2023 - 08.2024
- Ensured proper use and storage of cleaning chemicals according to safety guidelines, reducing potential health hazards for staff or guests.
- Assisted with inventory management for supplies and linens, ensuring sufficient stock levels at all times.
- Organized housekeeping carts efficiently, streamlining the process for completing assigned tasks in each room or area.
- Provided exceptional customer service by addressing guest concerns promptly and professionally.
Daycare Teacher
Pitter Patters Daycare
09.2017 - 05.2023
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
- Gathered materials and resources to prepare for lessons and activities.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Guided students through daily routines, instilling a sense of responsibility and independence within each child.
- Improved classroom management by implementing clear expectations, consistent routines, and age-appropriate rewards systems.
- Promoted language acquisition in young learners with engaging storytelling, songs, and word games.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Enhanced children''s emotional development through empathetic communication and active listening techniques.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Increased daycare students'' social skills by incorporating group activities and cooperative play into daily routines.
- Collaborated with fellow daycare teachers to create a cohesive educational experience across all classrooms within the center.
- Maintained accurate documentation of student progress, behavior incidents, and parent-teacher conferences for review as needed.
- Implemented creative art projects to encourage self-expression and fine motor skill development among young children.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Led small group instruction tailored to each child''s unique abilities and interests, ensuring personalized attention during learning activities.
- Maintained open lines of communication with other staff members regarding any concerns or updates on individual students'' progress.
- Fostered critical thinking skills in daycare students through age-appropriate problem-solving exercises during circle time activities.
- Administered assessments for developmental milestones, identifying areas of growth or concern to address promptly.
- Supported diverse learners by adapting teaching methods to meet individual student needs and learning styles.
- Utilized technology to develop instructional materials and activities for children.
- Implemented curriculum to enhance classes with learning-focused activities.
- Assisted in the planning and execution of special events such as holiday celebrations or parent-teacher conferences, fostering a strong sense of community within the daycare center.
- Assisted in the design of an updated curriculum to better align with early childhood education standards.
- Contributed to improved program quality by participating in professional development workshops and training sessions.
- Modeled positive behavior and communication skills for students.
- Established positive relationships with students and families.
- Monitored classroom to verify safe and secure environment.
- Guided students to develop social, emotional and physical skills.
- Organized and supervised large and small group activities.
- Created safe and nurturing learning environment for preschoolers.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
- Planned and executed activities to stimulate physical, social and intellectual growth.
- Utilized creative teaching strategies to engage students in classroom.
- Developed innovative activities to engage young children in learning process.
- Implemented age-appropriate curricula to meet needs of young learners.
- Incorporated music, art and literature into curriculum.
- Helped new preschool children get used to classes by giving one-on-one support.
- Assessed student progress and provided feedback on educational development.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Supported students in developing self-esteem and self-confidence.
- Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
- Developed and implemented behavior management plans.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
Daycare Teacher
Kidz on Broadway
05.2016 - 08.2017
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Gathered materials and resources to prepare for lessons and activities.
- Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Guided students through daily routines, instilling a sense of responsibility and independence within each child.
- Improved classroom management by implementing clear expectations, consistent routines, and age-appropriate rewards systems.
- Promoted language acquisition in young learners with engaging storytelling, songs, and word games.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Enhanced children''s emotional development through empathetic communication and active listening techniques.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Increased daycare students'' social skills by incorporating group activities and cooperative play into daily routines.
- Collaborated with fellow daycare teachers to create a cohesive educational experience across all classrooms within the center.
- Maintained accurate documentation of student progress, behavior incidents, and parent-teacher conferences for review as needed.
- Implemented creative art projects to encourage self-expression and fine motor skill development among young children.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Led small group instruction tailored to each child''s unique abilities and interests, ensuring personalized attention during learning activities.
- Maintained open lines of communication with other staff members regarding any concerns or updates on individual students'' progress.
- Fostered critical thinking skills in daycare students through age-appropriate problem-solving exercises during circle time activities.
- Administered assessments for developmental milestones, identifying areas of growth or concern to address promptly.
- Supported diverse learners by adapting teaching methods to meet individual student needs and learning styles.
- Assisted in the design of an updated curriculum to better align with early childhood education standards.
- Assisted in the planning and execution of special events such as holiday celebrations or parent-teacher conferences, fostering a strong sense of community within the daycare center.
- Implemented curriculum to enhance classes with learning-focused activities.
- Utilized technology to develop instructional materials and activities for children.
- Contributed to improved program quality by participating in professional development workshops and training sessions.
- Monitored classroom to verify safe and secure environment.
- Modeled positive behavior and communication skills for students.
- Established positive relationships with students and families.
- Guided students to develop social, emotional and physical skills.
- Organized and supervised large and small group activities.
- Created safe and nurturing learning environment for preschoolers.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
- Planned and executed activities to stimulate physical, social and intellectual growth.
- Utilized creative teaching strategies to engage students in classroom.
- Developed innovative activities to engage young children in learning process.
- Implemented age-appropriate curricula to meet needs of young learners.
- Incorporated music, art and literature into curriculum.
- Helped new preschool children get used to classes by giving one-on-one support.
- Assessed student progress and provided feedback on educational development.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
- Supported students in developing self-esteem and self-confidence.
- Developed and implemented behavior management plans.
- Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
Housekeeping Associate
Elk City Nursing Home
05.2015 - 07.2016
- Conducted regular inspections of guest rooms, identifying areas for improvement or maintenance needs.
- Utilized time management skills effectively to balance multiple tasks simultaneously while adhering to deadlines.
- Participated in ongoing training programs for personal development and improved job performance.
- Promoted environmentally friendly practices within the housekeeping department by conserving resources whenever possible.
- Assisted in training new hires on best practices for housekeeping procedures, contributing to improved staff retention rates over time.
- Contributed to the overall success of the hotel by upholding company values and providing exceptional service to every guest.
- Contributed to a reduction in guest complaints by consistently providing thorough cleaning services in a timely manner.
- Performed deep cleaning duties as needed to maintain hotel appearance and sanitation standards.
- Supported other departments within the hotel as needed, fostering teamwork and collaboration across various roles.
- Enhanced guest satisfaction by delivering impeccable housekeeping services and maintaining a clean, welcoming environment.
- Reduced linen costs by implementing efficient laundry processes and minimizing wastage.
- Ensured proper use and storage of cleaning chemicals according to safety guidelines, reducing potential health hazards for staff or guests.
- Assisted with inventory management for supplies and linens, ensuring sufficient stock levels at all times.
- Maintained high standards of cleanliness in all areas, contributing to increased positive feedback from guests.
- Demonstrated adaptability by adjusting quickly to changing priorities or special requests from guests or supervisors.
- Maintained strong communication with supervisors regarding task progress or issues encountered during shifts.
- Collaborated with team members to complete daily tasks efficiently and effectively, improving overall productivity.
- Adhered to safety protocols and guidelines, reducing the risk of accidents and injuries on the job.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
- Responded to requests from patrons for linens and toiletries.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
- Oversaw calendar to manage organized cleaning schedule and complete tasks on time.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Washed and put away kitchen dishes, utensils and glassware.
- Sorted, laundered and put away various laundry items.
- Handled requests for extra linens, toiletries and other supplies.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Returned emptied garbage receptacles to proper locations.
- Polished fixtures to achieve professional shine and appearance.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Rotated linens in storerooms and replenished when supplies ran low.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Hang, cleaned and rehung draperies to maintain freshness.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
Animal Caretaker
Western Animal Resources Inc
07.2013 - 09.2013
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
- Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Kept animals clean and free of contaminants to promote optimal health.
- Conducted regular health checks on animals under care, noting any changes in appearance or behavior that could indicate potential issues.
- Maintained equipment and facility to keep animal care environment and tools in good working order.
- Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
- Collaborated effectively with fellow caretakers and support staff to ensure comprehensive care for all animals within the facility.
- Handled a variety of different species safely and confidently during routine care tasks such as feeding, grooming, medication administration, and enclosure maintenance.
- Improved animal health by administering medications, vaccinations, and treatments as prescribed by veterinarians.
- Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
- Administered medications to animals in treatment and documented changes in condition.
- Successfully acclimated newly arrived animals into their new environment through gradual introductions and close monitoring of interactions with other residents at the facility.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Documented daily observations of animal behavior, health, and food consumption to support ongoing monitoring efforts by veterinary staff.
- Assisted with the capture and restraint of various animal species during medical examinations or treatment sessions as needed.
- Educated visitors about responsible pet ownership practices during guided tours of the facility or community outreach events.
- Monitored animal behavior closely, identifying signs of stress or illness and reporting concerns to veterinary staff in a timely manner.
- Facilitated smooth transitions for animals undergoing relocation to other facilities or new enclosures within the organization by adhering to established protocols and procedures.
- Responded quickly to emergencies involving injured or ill animals, providing first aid treatment when necessary before contacting veterinary professionals for further assistance.
- Learned and followed safety protocols for transporting animals to and from facilities to avoid injuries and keep animals safe.
- Protected animals from care errors by maintaining clear and secure tags.
- Participated in ongoing professional development opportunities related to animal care, staying current on best practices within the industry.
- Managed breeding programs to provide genetic diversity in captive populations and track bloodlines.
- Supported successful breeding programs through careful monitoring, food management, and environmental control adjustments as directed by supervisors.
- Contributed to the development of educational materials about various animal species for use during public outreach events.
- Assisted researchers in conducting studies by collecting and providing data about animals in care.
- Trained rescued wild animals to help with adjustments into captivity.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
- Followed pet care instructions for dietary needs and medication regimens.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Monitored animals for behavioral problems and signs of health issues.
- Trained animals in behavioral compliance or other special routines or commands.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Cared for sick or injured animals by seeking out veterinary care and notifying owners.
- Educated visitors and staff on proper animal care and handling.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Consulted with veterinarians to diagnose problems and administered prescribed treatments.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Documented animals' weight, size and condition in computer system for review by senior staff.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Developed and implemented enrichment plans to keep animals healthy and stimulated.
- Reset procedure rooms between appointments and disinfected equipment.
Animal Shelter Volunteer
Altus Dog Pound
06.2008 - 08.2008
- Cleaned and sanitized cages and living areas to promote health and wellbeing.
- Kept animals healthy and socialized by providing regular exercises and walks.
- Provided companionship and comfort to animals in need of extra love and attention.
- Improved animal well-being by providing daily care, including feeding, grooming, and exercising.
- Increased animal socialization by engaging in regular playtime sessions with both dogs and cats at the shelter.
- Assisted in the successful adoption of animals by maintaining clean and inviting living spaces for potential adopters to visit.
- Contributed to a positive shelter environment with thorough cleaning and sanitation of animal enclosures.
- Ensured a safe environment for volunteers by following established protocols regarding animal handling and safety measures.
- Cared for over Number animals by feeding and bathing, taking dogs for walks, cleaning litter boxes, and supervising playtime.
- Promoted positive relationships between shelter animals and visitors by supervising interactions in designated areas to foster potential adoptions.
- Assisted with adoption process by providing information about animals to potential adopters.
- Monitored health of animals, reporting any issues to shelter staff for resolution.
- Conducted adoption events to place shelter and foster animals into permanent homes.
- Helped with intake of newly surrendered animals, providing food, water and medical attention.
- Enhanced community awareness of shelter programs and events through active participation in outreach activities.
- Provided excellent customer service to visitors, promptly answering questions to enhance satisfaction.
- Maintained detailed records of animal care and feeding schedules to track animal care and history.
- Participated in fundraising events aimed at generating support for the ongoing operations of the animal shelter facility.
- Assisted veterinarians during medical examinations and routine procedures, contributing to the overall health and well-being of shelter animals.
- Supported shelter operations by assisting with intake procedures.
- Collaborated with shelter staff to develop new initiatives to improve animals' quality of life.
- Maintained accurate inventory records for food, supplies, and medication within the facility, ensuring timely replenishment when necessary.
- Facilitated successful adoptions by accurately assessing potential adopters'' needs and matching them with suitable companion animals from the shelter population.
- Bathed animals and performed related animal grooming and care in preparation for adoption events.
- Contributed to a streamlined adoption process by preparing necessary paperwork and ensuring all required documentation was complete before releasing animals to new homes.
- Provided humane care of domestic and wild animals.
- Assisted with the implementation of special events aimed at increasing community engagement and overall support for the organization''s mission.
- Attended community events to promote pet adoption and responsible pet ownership.
- Administered first aid to animals in need of medical attention.
- Aided in the reunification process for lost pets by scanning microchips and researching owner information on appropriate databases.
- Monitored animals for behavioral problems and signs of health issues.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Provided compassionate end-of-life care for terminally ill shelter animals, offering comfort and dignity during their final moments.
- Followed pet care instructions for dietary needs and medication regimens.
- Educated visitors and staff on proper animal care and handling.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
- Documented animals' weight, size and condition in computer system for review by senior staff.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Reset procedure rooms between appointments and disinfected equipment.
- Developed and implemented enrichment plans to keep animals healthy and stimulated.
- Assisted with development of animal behavior modification plans.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Cared for sick or injured animals by seeking out veterinary care and notifying owners.
- Consulted with veterinarians to diagnose problems and administered prescribed treatments.
Veterinary Assistant
Western Prairie Veterinary Hospital
05.2007 - 08.2007
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
- Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
- Groomed and bathed animals to maintain hygiene and appearance.
- Restrained animals for examination and treatment.
- Administered injections, oral medications and topically applied medications prescribed by veterinarian.
- Assisted in examination and treatment of animals in veterinary clinic.
- Maintained clean and safe animal living areas.
- Cleaned, sterilized and maintained surgical instruments and equipment.
Education
High School School Diploma -
Granite High School
Granite, OK05.2007
Skills
- Laundry skills
- Kitchen Cleaning
- Waste disposal
- Cleaning techniques
- Dusting Techniques
- Chemical Handling
- Window Washing
- Odor Control
- Carpet cleaning
- Surface Polishing
- Efficient Work Methods
- Customer service-focused
- Vacuuming and sweeping
- Cleaning bathrooms
- Folding clean laundry
- Window Cleaning
- Dusting furniture
- Guest Relations
- Sorting and washing laundry
- Ordering cleaning supplies
- Maintenance Coordination
- Supply Inventory Management
- Upholstery Cleaning
- Stain Removal
- Energy conservation
- Teamwork and Collaboration
- Multitasking and Prioritizing
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Sweeping and Mopping
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Mopping and sweeping
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Team Support and Collaboration
- Decision-Making
- Guest Service and Support
- Deep Cleaning Protocols
- Vacuuming
- Heavy Lifting
- Kitchen Cleaning and Dishwashing
- Relationship Building
- Housekeeping
- Residential Cleaning
- Work Planning and Organization
- Interior and exterior cleaning
- Data Entry
- Team building
- Professional and Courteous
- Health and safety compliance
- Task Prioritization
- Trash Collection and Disposal
- Guest Request Response
- Self Motivation
- Supply Stocking
- Floor Cleaning, Polishing, and Waxing
- Interpersonal Skills
- Analytical Thinking
- Commercial Cleaning
- Floor Vacuuming
- Goal Setting
- Professionalism
- Interpersonal Communication
- Quality Control
- Restroom detailing
- Safe Chemical Handling
- Customer Inquiry and Response
- Continuous Improvement
- Adaptability
- Written Communication
- Quality Assurance
- Rug and Carpet Cleaning
- Room Maintenance Scheduling
- Health Standards Compliance
- Supply Restocking
- Window Blind Dusting
- Professional Demeanor
- Problem-solving aptitude
- Hazardous chemical training
- Animal handling
- Cleaning and sanitizing kennels
- Walking dogs
- Animal behavior
Timeline
Housekeeping Associate
Bell Avenue Nursing Center
10.2023 - 08.2024
Daycare Teacher
Pitter Patters Daycare
09.2017 - 05.2023
Daycare Teacher
Kidz on Broadway
05.2016 - 08.2017
Housekeeping Associate
Elk City Nursing Home
05.2015 - 07.2016
Animal Caretaker
Western Animal Resources Inc
07.2013 - 09.2013
Animal Shelter Volunteer
Altus Dog Pound
06.2008 - 08.2008
Veterinary Assistant
Western Prairie Veterinary Hospital
05.2007 - 08.2007
High School School Diploma -
Granite High School
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