Samantha Ivie

- Excellent communication, negotiation, and interpersonal skills.

- Ability to build and maintain relationships with customers.

- Strong organizational and time management skills.

- Self motivated, goal oriented, and able to work independently.

- Ability to thrive in a fast paced and competitive environment.

• Demonstrated excellent customer service by responding promptly to customer inquiries and complaints.
• Provided support for fellow associates during periods of high customer traffic.
• Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
• Cultivated relationships with 20+ individuals within book of business.
• Engaged positively with each customer, providing professional and polite support for sales and service needs.

• Assisted in setting up the bar for service shift.
• Checked identification of guests to verify age requirements for alcohol purchase.
• Greeted customers and provided excellent customer service.
• Prepared alcoholic and non-alcoholic beverages according to recipe standards.
• Processed payments accurately and efficiently with POS system.