Samantha JN Baptiste
Newark,NJ
Summary
Versatile and empathetic professional with experience in childcare, merchandising, and administrative roles, notably with College St.Paul/Village Huggins. Excelled in creating engaging environments, managing sensitive information with discretion, and enhancing operational efficiency. Skilled in care management and merchandise planning, demonstrating a strong ability to meet diverse needs while fostering positive relationships and achieving significant outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Childcare Provider
Self-employed
02.2014 - 11.2024
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Provided emotional support and guidance to children during difficult times.
- Read stories, sang songs and facilitated creative play.
Merchandiser
Self-employed
03.2020 - 09.2021
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Enhanced company presence through social media channels.
- Hand delivered products to paying customers
- Maintained a welcoming atmosphere through knowledgeable interactions.
Secretary Specialist
College St.Paul/ Village Huggins
06.2018 - 08.2018
- Developed positive relationships with prospective students and parents through consistent follow-up communications and prompt resolution of issues.
- Managed sensitive information discreetly while maintaining strict confidentiality at all times.
- Supported prospective and incoming students in meeting registration needs
- organized and led informative campus tour
- Maintained a well-organized office environment by keeping supplies stocked, files updated, and equipment functioning properly.
- Provided support during registration periods to ensure efficient processing of course enrollments, improving overall experience for both students and staff members.
- Collaborated with other departments to address student issues promptly, fostering positive relationships within the campus community.
- Boosted student satisfaction with timely responses to inquiries and accurate information on academic matters.
- Developed strong rapport with students by addressing their concerns empathetically yet professionally.
- Contributed to a welcoming office environment for students by providing friendly assistance and guidance.
- Assisted in event planning for student activities, ensuring seamless coordination and execution.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Volunteered to help with special projects of varying degrees of complexity.
Education
Associate of Science - Administrative Science
Unasmoh
Delmar 65 Port-Au-PrinceCertificate of Culinary Arts - Pastry
Academie Des Artset De Metiers
Port-Au-Prince, Haiti04-2022
High School Diploma -
College St. Paul/ Villa Huggins
Tabarre, Haiti02-2020
Skills
- Patience and empathy
- Meal preparation
- Housekeeping abilities
- Care management
- Document preparation
- Merchandise planning
Certification
- Confectionary Education Program Certificate – Retail Confectioners International.
Languages
Haitian Creole
Native or Bilingual
French
Full Professional
English
Limited Working
Timeline
Merchandiser
Self-employed
03.2020 - 09.2021
Secretary Specialist
College St.Paul/ Village Huggins
06.2018 - 08.2018
Childcare Provider
Self-employed
02.2014 - 11.2024
Associate of Science - Administrative Science
Unasmoh
Certificate of Culinary Arts - Pastry
Academie Des Artset De Metiers
High School Diploma -
College St. Paul/ Villa Huggins
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