Samantha Johnson
CA
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results, and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
3
3
years of professional experience
Work History
Supervisor
Lithia Motors, Inc
01.2023 - Current
- Mentored, trained, and supervised a team of 6 direct reports and a support team of 20, remote and in-office, who handle all company new hires and employee HR requests.
- Monitor team performance by planning and setting expectations with individual team members to increase productivity and meet predetermined goals.
- Manage onboarding and internal transfers of all acquisition employees and new hires, while maintaining compliance with state and federal laws.
- Including review and determination of background, motor vehicle record, and drug screen results
- Implement internal processes that meet the needs of the business to assist with the transition to the HR Shared Services model.
- Plan, designed, and implement new operational processes for HR COE teams within the Service Now IT software platform.
- Analyze, test, and monitor software issues to present solutions before implementation.
- Generate and organize process mapping, internal and external process documentation, and monitor system changes and updates.
- Trained and coached multiple COE team members as needed and ensured teams met business goals and objectives
- Ensure stakeholder satisfaction by effectively communicating changes and evaluating overall project performance.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Recruiting Specialist
Lithia Motors, Inc
10.2020 - 12.2022
- Provide support to Recruiting Director, Hiring Support Manager, and lead team of specialists who manage the full recruiting lifecycle.
- Maintained recruiting team data and analytics across various platforms to assist with process efficiency, recruitment efforts, and a positive candidate experience
- Developed relationships with 3rd party system vendors to improve and efficiently utilize staffing systems by creating process plans, documentation, and user expectations.
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
Education
Bachelor of Arts - Business Management And Administration
Fresno Pacific University
12.2024
Project Management -
IAP College
10.2022
Skills
- Project Management
- Workday
- Service Now
- SalesForce
- Reporting & Dashboards
- Business Process
- Leadership
- Motivating Performers
- Troubleshoot Service Issues
Timeline
Supervisor
Lithia Motors, Inc
01.2023 - Current
Recruiting Specialist
Lithia Motors, Inc
10.2020 - 12.2022
Bachelor of Arts - Business Management And Administration
Fresno Pacific University
Project Management -
IAP College
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