Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Samantha Johnson

Flint,MI

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

4
4
years of professional experience

Work History

Delivery Driver

Malvi Logistics LLC
Pontiac
08.2023 - Current
  • Obtaining experience in the delivery industry.
  • Maintaining and practicing safe driving methods.
  • Excelling in a team work effort environment while furthering my organizational skills.
  • Furthering and enhancing problem solving skills with minimal supervision,

Assistant Manager

GPM Investments
Flint
06.2022 - 08.2023
  • Obtained experience in data entry and furthered my knowledge with working with computers and other technology.
  • Maintained trust with money transfer from store to bank.
  • Obtained knowledge in inventory with supply and demand methods.
  • Developed ways to deep clean and maintain a clean work environment within the store while store was at its busiest.
  • Served as a liaison between staff members and senior management personnel.
  • Delegated work to staff, setting priorities and goals.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Established processes for monitoring customer satisfaction levels.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Managed customer service inquiries and complaints in a timely manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.

Cashier

Speedway LLC
Swartz Creek, MI
02.2022 - 06.2022
  • Stocked shelves with merchandise when needed.
  • Collected payments and provided accurate change.
  • Maintained work area and kept cash drawer organized.
  • Answered phone calls to assist customers with questions and orders.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Greeted customers promptly and responded to questions.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Custodian/Floater

DM BURR GROUP
Flint, MI
01.2021 - 02.2022
  • Discarded cardboard boxes and trash in compactors and balers.
  • Disinfecting high-touch areas including doorknobs, handrails on stairs, escalators, and elevator buttons.
  • Maintaining the security of the building by locking doors after hours; ensuring all entrances are closed securely.
  • Polished windows, glass partitions or mirrors using sponges or squeegees.
  • Set up and removed furniture, equipment and supplies required for meetings and special events.
  • Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
  • Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
  • Operating floor buffers, pressure washers, carpet cleaners, vacuums, ladders, snow blowers, leaf blowers safely.
  • Dusted furniture, machines or equipment.
  • Removed snow from sidewalks using snowplows, snow blowers or snow shovels.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.

Covid cleaner

General Motors
Flint
01.2020 - 01.2021
  • Sanitizing touch points

Education

Some college in education -

Mott College
Flint, MI
02.2012

Skills

  • Computer skills ( 2 years)
  • Package Scanning ( 1 year)
  • Leadership (1 year)
  • Custodial Experience (10 years)
  • Cash Handling (5 years)
  • Customer Service (10 Years)

References

References available upon request.

Timeline

Delivery Driver

Malvi Logistics LLC
08.2023 - Current

Assistant Manager

GPM Investments
06.2022 - 08.2023

Cashier

Speedway LLC
02.2022 - 06.2022

Custodian/Floater

DM BURR GROUP
01.2021 - 02.2022

Covid cleaner

General Motors
01.2020 - 01.2021

Some college in education -

Mott College

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Samantha Johnson