Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Jones

La Junta,CO

Summary

Reliable employee demonstrating high level of self-reliance and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

1
1
year of professional experience

Work History

Manager/Secretary

Valley Tire of La Junta
La Junta, CO
07.2023 - Current
  • Providing excellent customer service when dealing with clients regarding their accounts status.
  • Resolving billing disputes promptly and accurately while maintaining a positive relationship with customers.
  • Investigate client complaints about billing errors or quality of services rendered.
  • Providing excellent customer service to all customers & Clients.
  • Continuously resolving customer complaints in a professional manner.
  • Greeting customers and providing friendly customer service.
  • Maintaining accurate records of all transactions, ensuring compliance with company policies and procedures.
  • Maintain accurate records of daily transactions, including deposits and withdrawals.
  • Develop strategies to increase customer satisfaction and improve operational efficiency.

Housekeeper

Hampton Inn By Hilton
La Junta, CO
08.2023 - 09.2024
  • Disinfected telephones, light switches and other frequently touched objects.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Responded to requests from guests regarding housekeeping needs.
  • Changed bed linens and towels, tidied up rooms.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Used cleaning chemicals following proper guidelines.

Education

High School Diploma -

Goal Academy
Pueblo, CO
06-2022

Some College (No Degree) -

Otero Junior College
La Junta, CO

Skills

  • Time Management
  • Multitasking
  • Organization
  • Decision-Making
  • Team Management
  • Patience and Persistence
  • Customer Service
  • Problem Resolution
  • Office staff leadership
  • Outgoing and Approachable

Timeline

Housekeeper

Hampton Inn By Hilton
08.2023 - 09.2024

Manager/Secretary

Valley Tire of La Junta
07.2023 - Current

High School Diploma -

Goal Academy

Some College (No Degree) -

Otero Junior College

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Samantha Jones