Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Jordan

Bellingham,MA

Summary

Friendly Cosmetologist with 15 years of experience. Exceptional knowledge of modern makeup and haircare trends with outstanding attention to detail and commitment to individualized client care. Dedicated to maintaining clean and professional workspaces for customer comfort. I am very passionate after 15 years, to share my knowledge of the trade and industry. I have managed a team of seven plus team members for 5 1/2 years, and always set them up for success in the workplace. I have also been a substitute at Tri-County RVTH for the Adult Cosmetology Program, where I am able to work with students one on one or as a group with much success, it is something that brings me joy in life to be able to do so.

Overview

10
10
years of professional experience

Work History

Cosmetologist

Platinum Barber Co.
01.2023 - Current
  • Enhanced client satisfaction by providing personalized hair and beauty consultations.
  • Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
  • Boosted salon revenue through upselling various products and services, such as shaving creams, hair treatments, and styling products.
  • Skill set of 15 years of cutting hair in the barbering and cosmetology industry

Substitute Teacher

Tri-county Regional Vocational Technical High School
12.2022 - Current
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Worked with students in the adult program at Tri-County multiple times since 2022
  • Executed teaching of the curriculum of students of 2022 and 2023 as a substitute teacher
  • Performed demos of men's haircuts for the adult program and high school program for cosmetology at Tri-County

Manager/Cosmetologist

SportClips Haircuts
06.2017 - 01.2023
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Attended industry events and trade shows to promote brand and build relationships with potential customers.
  • Collaborated with other educators to develop instructional strategies.
  • Offered informative workshops for educators, school leaders and faculty members.
  • Offered extra education through classes to improve the team members skill set

Cosmetologist

Medway Barbershop
12.2016 - 06.2017
  • Collaborated with senior barbers to learn advanced techniques, refining skills and improving overall craftsmanship.
  • Contributed to increased customer retention by delivering consistent, high-quality services during each appointment.
  • Developed strong client relationships through attentive listening, effective communication, and personalized service.

Cosmetologist

SportClips Haircuts
01.2014 - 12.2016
  • Trained new team members on company policies, procedures, and compliance regulations to maintain high-quality service standards.
  • One of the first team members hired to open the new location for SportClips Mansfield
  • Boosted sales for the establishment through effective upselling techniques.
  • Mastered product knowledge to make accurate recommendations based on customer preferences.

Education

Licensed Cosmetologist - Adult Continuing Education Cosmetology

Tri-County Regional Vocational Technical School
Franklin, MA
06.2009

High School Diploma -

Tri-County Regional Vocational Technical School
Franklin, MA
06.2006

Skills

  • MA Licensed Cosmetologist
  • Educator for multiple companies to help improve team members skill set
  • Outstanding Client Retention
  • Business Management
  • Hairstyles Knowledge
  • Strong Leader
  • Clippers Usage
  • Highly Motivated Self-Starter
  • Industry Trends
  • Professional Manner
  • Mentoring and Training
  • Advanced Communication Skills
  • Networking Expertise
  • Equipment Maintenance
  • Product Knowledge
  • Opening and Closing Procedures
  • Cleaning and Sanitation

Timeline

Cosmetologist

Platinum Barber Co.
01.2023 - Current

Substitute Teacher

Tri-county Regional Vocational Technical High School
12.2022 - Current

Manager/Cosmetologist

SportClips Haircuts
06.2017 - 01.2023

Cosmetologist

Medway Barbershop
12.2016 - 06.2017

Cosmetologist

SportClips Haircuts
01.2014 - 12.2016

Licensed Cosmetologist - Adult Continuing Education Cosmetology

Tri-County Regional Vocational Technical School

High School Diploma -

Tri-County Regional Vocational Technical School

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Samantha Jordan