Samantha Jorgensen
Mission Viejo,CA
Summary
Dynamic sales leader with a strong track record in property management. Proven ability to elevate team performance and enhance client satisfaction, consistently exceeding leasing targets and driving revenue growth. Committed to developing high-performing teams that achieve operational excellence.
Overview
10
10
years of professional experience
Work History
Senior Leasing Consultant & Sales Leader
Equity Residential
Irvine, CA
06.2018 - Current
- Lead and mentor high-performing leasing teams within the Irvine portfolio, developing talent through hands-on coaching, leadership training, and performance management.
- Elevated community sales performance through execution of new revenue initiatives that increased net sales and enhanced retention metrics.
- Collaborate with senior leadership to analyze market conditions, implement competitive pricing models, and expand client acquisition strategies that consistently exceed occupancy goals.
- Partnered cross-functionally with vendors, corporate leadership, and regional management to ensure operational excellence and compliance with brand standards.
- Serve as Acting Property Manager during absences, trusted to make executive-level operational and financial decisions.
- Consistently surpass monthly leasing targets and performance KPIs, ranking among top performers in the region.
- Developed training workflows and performance dashboards that enhanced onboarding efficiency and boosted team productivity.
Leasing Consultant
Afton Properties
Redlands, CA
10.2024 - 01.2025
- Spearheaded strategic campaigns to increase leasing velocity during seasonal downturns, leasing 20 units in just 60 days.
- Maintained a tour-to-application conversion rate of 75-83%, outperforming portfolio averages.
- Partnered with leadership to redesign and modernize unit interiors, elevating brand perception and increasing rental value.
- Built strong relationships with the maintenance and operations teams to ensure premier-quality units and seamless move-ins.
- Contributed innovative leasing and retention ideas adopted by senior management across multiple properties.
Managing Appointment Setter
Your HR Renovations
Remote
08.2023 - 09.2024
- Oversaw lead generation operations and appointment-setting campaigns for multiple clients, executing over 200+ calls daily while managing 3 bookers and coaching them toward measurable success.
- Increased client show ratios by 77% through refined scripting, strategic call flows, and targeted performance coaching.
- Promoted within 3 months based on leadership impact and top-tier production metrics.
- Collaborated directly with the CEO to develop marketing strategies and implement performance training for new hires.
- Provided executive-level reporting and performance analytics to enhance client retention and business scalability.
- Remote
HR Director
Asbell Agencies / American Income Life
Tyson's Corner, VA
11.2017 - 06.2018
- Directed recruitment, onboarding, and leadership development across multiple sales offices, increasing monthly production by 85% within the first quarter.
- Achieved 75% of monthly hiring targets within two weeks through data-driven recruiting and strategic workforce planning.
- Designed and facilitated sales and leadership training programs that elevated agent performance and retention.
- Partnered with corporate executives to align hiring initiatives with broader business objectives and compliance standards.
- Fostered a high-performance culture by bridging communication between agents and senior management.
Banquet and Fine Dining Server
Springfield Golf & Country Club
Springfield, VA
09.2016 - 09.2017
- Led banquet operations for events over 100 guests, mentoring new servers to enhance customer experience.
- Earned recognition for exceptional service and teamwork, contributing to seamless event operations.
- Trained new servers on service protocols and menu knowledge to ensure consistent guest satisfaction.
- Drove a 27% increase in high-margin item sales through menu strategy optimization and client engagement.
- Exceeded monthly sales goals by 15%, ranking as a top-performing associate.
Education
Associate of Science - Accounting and Finance
Saddleback College
Mission Viejo, CA06-2026
Associate of Science - Annandale, VA
Northern Virginia Community College
Annandale, VA06-2026
Skills
- Strategic Sales Leadership
- Market Trend Analysis
- Client Experience
- Revenue Acceleration
- Retention Strategies
- Pricing Strategy
- Operational Efficiency
- Process Improvement
- Departmental Collaboration
- Performance Optimization
- Strong Interpersonal Communication
Executive Value Statement
I don't just lease properties - I build profitable teams, elevate brand standards, and create measurable growth. My leadership approach blends strategic insight with hands-on execution to deliver consistent results and long-term market impact.
Timeline
Leasing Consultant
Afton Properties
10.2024 - 01.2025
Managing Appointment Setter
Your HR Renovations
08.2023 - 09.2024
Senior Leasing Consultant & Sales Leader
Equity Residential
06.2018 - Current
HR Director
Asbell Agencies / American Income Life
11.2017 - 06.2018
Banquet and Fine Dining Server
Springfield Golf & Country Club
09.2016 - 09.2017
Associate of Science - Accounting and Finance
Saddleback College
Associate of Science - Annandale, VA
Northern Virginia Community College