Samantha Justo
Hartsdale
Summary
Dedicated House Manager experienced in multitasking and working under pressure. Organizes activities and events for families to inhibit stress and provide optimal experiences. Skilled at managing household budgets and finances to encourage proper use of available funds. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.
Overview
5
5
years of professional experience
Work History
House Manager
Private Households
07.2020 - Current
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Kept properties in compliance with local, state and federal regulations.
- Communicated effectively with owners, residents, and on-site associates.
Key Holder Supervisor
Vanilla Sky
01.2018 - 08.2020
- Trained and mentored new employees.
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Served high customer volumes during special events, and weekends.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Upsold items to customers, driving up per sale revenues and maximizing profits.
Education
Associate of Science - Business Communications
Westchester Community College
Valhalla, NYSkills
- Sales and Marketing
- Valid New York Driver's License
- Customer Retention
- Customer Inquiries
- Providing Feedback
- Crisis Intervention
Timeline
House Manager
Private Households
07.2020 - Current
Key Holder Supervisor
Vanilla Sky
01.2018 - 08.2020
Associate of Science - Business Communications
Westchester Community College
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