Samantha Karely Medellin
Laredo,TX
Summary
Customer-focused and detail-oriented professional with over five years of experience in front-desk operations and retail environments. Demonstrated ability to manage high-volume customer interactions, maintain accurate financial transactions, and support team efficiency. Recognized for strong communication skills, reliability, and commitment to delivering exceptional service.
Overview
7
7
years of professional experience
Work History
Receptionist
Laredo Dodge
Laredo, TX
03.2023 - Current
- Managed front-desk operations, greeted and directed customers to enhance visitor experience.
- Operate multi-line phone systems, routing calls efficiently to appropriate departments.
- Maintain security procedures and monitor visitor access logs.
- Supported administrative tasks to streamline daily operations and improve workflow.
Cashier
Taco Tote
Laredo, TX
06.2022 - 03.2023
- Processed cash and card transactions, ensuring accuracy and efficiency to enhance customer satisfaction.
- Balanced cash drawers at the beginning and end of shifts.
- Delivered attentive customer service, actively promoting additional products to increase sales opportunities.
- Maintained a clean and organized workspace.
Cashier
Family Dollar
Laredo, Texas
07.2021 - 12.2021
- Assisted customers with purchases, resolving inquiries to enhance shopping experience.
- Monitored self-checkout systems, addressing technical or payment issues to ensure smooth operations.
- Reconciled cash drawers, investigating discrepancies to maintain accurate financial records.
Customer Service Cashier
Cinemark
Laredo, TX
01.2019 - 03.2020
- Provided exceptional customer service in a high-traffic environment, enhancing guest satisfaction.
- Processed ticket and concession sales with precision, ensuring smooth transactions for guests.
- Worked closely with team members to create welcoming atmosphere, contributing to positive guest experiences.
Education
High School Diploma -
Lyndon B. Johnson High School
Laredo, TX07.2018
Skills
- Front Desk & Reception Operations
- Customer Service & Client Relations
- Scheduling Management
- Cash Handling & Financial Accuracy
- Administrative Support & Organization
- Bilingual communication
- Conflict resolution
Languages
English
Professional
Spanish
Professional
Timeline
Receptionist
Laredo Dodge
03.2023 - Current
Cashier
Taco Tote
06.2022 - 03.2023
Cashier
Family Dollar
07.2021 - 12.2021
Customer Service Cashier
Cinemark
01.2019 - 03.2020
High School Diploma -
Lyndon B. Johnson High School