Samantha Kelly
Harrison,OH
Summary
I have worked costumer service for many years. Committed and hard working with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
11
11
years of professional experience
Work History
Cashier
BP Petroleum
Ross, Ohio
08.2020 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Subcontractor
Self Employed
Harrison, Ohio
01.2018 - Current
- Utilized well-developed carpentry skills to fix and in homes.
- Supervised additional subcontractors and craftsmen.
- Managed on-site property inspections and worked to resolve issues.
- Delivered high level of service to all customers and effectively resolved issues.
- I paint interior and exterior houses and apartments
- I paint rental apartments and rental houses
- Worked closely with homeowners to ascertain specifics of project.
Shift Manager
Wendys Restaurant
Cincinnati, Ohio
09.2016 - 09.2018
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
Caller Representative
ORC International
Cincinnati, Ohio
02.2014 - 04.2016
- Answered inbound customer service calls to assist with questions, concerns or problems.
- Attended training to stay up to date with new products and service offerings.
- Maintained contact with customers to request referrals.
- Recognized and documented trends in customer calls to facilitate process improvements.
Education
High School Diploma -
Colerain High School
Cincinnati, OH05.2000
Skills
- Sweeping and Mopping
- Inventory Stocking
- Feedback Acceptance
- Cooperative Attitude
- Product Location
- Customer Transactions
- Merchandise Packaging
Timeline
Cashier
BP Petroleum
08.2020 - Current
Subcontractor
Self Employed
01.2018 - Current
Shift Manager
Wendys Restaurant
09.2016 - 09.2018
Caller Representative
ORC International
02.2014 - 04.2016
High School Diploma -
Colerain High School
Similar Profiles
Thomas YeagerThomas Yeager
Rig-welder at BP PetroleumRig-welder at BP Petroleum
Muhammad SufyanMuhammad Sufyan
Retail Store Manager at BP PetroleumRetail Store Manager at BP Petroleum
Mohamed Ag YehiaMohamed Ag Yehia
Sales Associate at Krish Enterprise Partnered With BP PetroleumSales Associate at Krish Enterprise Partnered With BP Petroleum