Samantha Knight
COLUMBIA,SC
Summary
Engagement-focused Immigration Paralegal proficient in administrative complexities of immigration processes and requirements. In-depth knowledge of procedures required for successful immigration. Commended for effectively handling complex cases and keeping up-to-date on regulatory laws.
Overview
7
7
years of professional experience
Work History
BUSINESS IMMIGRATION PARALEGAL
OGLETREE DEAKINS
COLUMBIA, SC
01.2021 - Current
- Perform intake of cases, troubleshooting and establishing case strategy
- Work closely in team environment and provide updates while building knowledge of Firm and client processes
- Learn procedural and processing requirements for various types of non-immigrant and immigrant visa petitions and applications
- Strong knowledge of procedural requirements for various types of non-immigrant and immigrant visas and client processes
- Experience with UKG time-keeping, Microsoft Teams, and SharePoint.
- Researched current developments in Immigration Law and kept abreast of changes in policy or procedures.
- Oversaw and monitored status of cases through computerized case management and billing system and processed case tracking data, reports and updates in system.
Operations
SEPHORA
COLUMBIA, SC
10.2018 - 12.2020
- Updating store displays and products, learning all information on new products
- Track losses and damages to store
- Resolved customer inquiries promptly while maintaining a high level of customer satisfaction.
- Handled incoming calls and directed callers to appropriate department or employee.
- Detailed operations activities by producing and distributing high-quality reports.
- Offered reception coverage to relieve staff during absences or breaks.
Front Desk Supervisor
MUV FITNESS
COLUMBIA, SC
06.2017 - 07.2018
- Monitored the front desk staff to ensure proper customer service was provided.
- Greeted and welcomed guests in a friendly, professional manner.
- Resolved customer complaints promptly and efficiently.
- Processed payments, cashiering duties and credit card transactions accurately.
- Ensured that all safety regulations were followed at all times.
- Tracked inventory of supplies needed for the front desk area.
- Created weekly schedules for front desk staff according to business needs.
- Developed training plans for new hires or existing employees needing additional instruction in certain areas.
Education
B.A. International Studies -
College of Charleston
01.2017
Newberry High School
01.2013
Skills
- Strategy Assistance
- Compliance
- Client Relations Skills
- Recordkeeping Abilities
- Appointment Scheduling
- DCase Managementocument Preparation
References
Available upon request.
Timeline
BUSINESS IMMIGRATION PARALEGAL
OGLETREE DEAKINS
01.2021 - Current
Operations
SEPHORA
10.2018 - 12.2020
Front Desk Supervisor
MUV FITNESS
06.2017 - 07.2018
B.A. International Studies -
College of Charleston
Newberry High School
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