Samantha Krusinski
Westlake,OH
Summary
Hardworking and reliable individual with 2+ years of experience in a financial setting. Known for consistently delivering exceptional results, including being a top monthly performer.
Overview
11
11
years of professional experience
Work History
Operations Associate
Equity Trust Company
12.2021 - Current
- Sorting and scanning incoming checks
- Creating and maintaining spreadsheets to log and track overnight checks
- Ensuring accurate and timely logging of financial documents
- Processing and quality checking original documents used to settle assets
Prepping/Scanning Clerk
Premier Data Management
02.2018 - Current
- Remove staples, post-its, and paperclips to prepare documents to be scanned.
- Ensure documents are legible and the correct pages are where they should be.
- Scan documents using AnyDoc CAPTUREit.
- Ensure compliance with all regulations,policies, and laws when dealing with confidential client information.
- Help to meet and exceed monthly goals.
- Organize and prioritize work to complete assignments in a timely manner.
Customer Service Representative
Williamsburg Cleaners
09.2016 - 01.2018
- Took orders and accurately entered the data into the POS system.
- Examine clothes for any stains or damages.
- Helped to increase customer return rates by providing excellent customer service at all times.
- Researched and rapidly resolved client conflicts to prevent loss of customers.
- Work efficiently and effectively in a fast paced environment.
Carryout Specialist
Mark Pis China Gate
08.2013 - 08.2016
- Answering all incoming calls and entering orders into the computer.
- Repeat customers order back in a clear, understandable manner.
- Organize and fulfill carryout orders.
- Ensure all orders are packaged neatly and accurately.
- Handle all financial transactions for dine in and carry out orders.
- Stocking carryout station every night.
Education
High School Diploma -
Avon Lake High School
Avon Lake, OH06.2012
Skills
- Proficient with Microsoft Word and Excel
- Ability to learn quickly and adapt to changes
- Fast, accurate typing skills
- Attention to detail
Timeline
Operations Associate
Equity Trust Company
12.2021 - Current
Prepping/Scanning Clerk
Premier Data Management
02.2018 - Current
Customer Service Representative
Williamsburg Cleaners
09.2016 - 01.2018
Carryout Specialist
Mark Pis China Gate
08.2013 - 08.2016
High School Diploma -
Avon Lake High School
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