Samantha Kuehn
Coon Rapids,MN
Summary
Proven Restaurant Server with a track record of enhancing customer satisfaction at Boulevard Bar and Grill. Leveraged hospitality service expertise and menu memorization skills to boost sales and improve table turnover rates. Excelled in creating warm customer relationships and resolving issues promptly, ensuring a welcoming dining experience. Focused and reliable Job Title bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work. Motivated Job Title with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
7
7
years of professional experience
Work History
Restaurant Server
Boulevard Bar And Grill
08.2022 - Current
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
Restaurant Server
Sunshine Factory
10.2022 - 08.2023
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Elevated the guest experience by anticipating their needs proactively throughout their visit.
- Established rapport with regular customers, fostering loyalty through exceptional service.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Promoted a safe working environment by adhering to food safety standards and best practices.
- Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
Restaurant Server
Clive’s Roadhouse
09.2017 - 03.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Bussed and reset tables to keep dining room and work areas clean.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- Stayed up-to-date on menu changes to help customers make food choices.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Answered customers' questions, recommended items, and recorded order information.
Skills
Item promotion
Timeline
Restaurant Server
Sunshine Factory
10.2022 - 08.2023
Restaurant Server
Boulevard Bar And Grill
08.2022 - Current
Restaurant Server
Clive’s Roadhouse
09.2017 - 03.2021
Similar Profiles
Tianah LenzTianah Lenz
Host/Restaurant Hostess at Boulevard Bar And GrillHost/Restaurant Hostess at Boulevard Bar And Grill
Shianne ZachrisonShianne Zachrison
Waitress/bartender at Boulevard Bar And GrillWaitress/bartender at Boulevard Bar And Grill
Brendan TyndallBrendan Tyndall
Assistant Bar Manager at Boulevard Kitchen and Oyster BarAssistant Bar Manager at Boulevard Kitchen and Oyster Bar
Haley MunteanHaley Muntean
Camp Rocks Academic Instructor- 2nd Grade at ISD 279 Osseo Area SchoolsCamp Rocks Academic Instructor- 2nd Grade at ISD 279 Osseo Area Schools
Anna MichaudAnna Michaud
Lead Admissions Student Representative at Bethel UniversityLead Admissions Student Representative at Bethel University