Dynamic professional with a proven track record at Huntsville Hospital Heart Center, excelling in patient registration and documentation. Skilled in problem-solving and client relationships, I enhanced patient satisfaction through efficient workflows and training initiatives. Committed to maintaining HIPAA compliance while delivering compassionate care and support to diverse populations.
Overview
11
11
years of professional experience
Work History
Registration Clerk
Huntsville Hospital Heart Center
01.2024 - Current
Completed registration paperwork, verifying accurate patient information.
Answered patient questions and inquiries regarding registration process and documentation.
Provided training to new registration clerks on policies, procedures, and best practices for maintaining an efficient workflow within the department.
Assisted patients with questions or concerns about their appointments, addressing any issues promptly and professionally.
Entered patient information into payment system accurately for billing purposes.
Served as a liaison between patients, clinical staff, and administrative personnel to facilitate optimal communication and coordination of care.
Updated patient contact information to support accurate electronic medical records.
Assisted other clerks with front desk duties, answering questions and accurately using reservation system.
Enhanced patient satisfaction by providing prompt and courteous service during the registration process.
Lead Farm Hand
Aviagen
01.2021 - 01.2024
Established a strong culture of teamwork and collaboration among farm staff members, fostering an environment that prioritizes continuous improvement and shared success.
Safeguarded animal welfare by promptly addressing any signs of illness or injury among the flock.
Increased production efficiency with regular equipment maintenance and timely repairs.
Maintained biosecurity protocols to prevent disease outbreaks, ensuring the wellbeing of livestock.
Optimized feed conversion rates through monitoring and adjusting feeding schedules for various growth stages.
Maximized egg production through close monitoring of laying habits and adjusting nesting conditions accordingly.
Enhanced overall flock health by implementing a comprehensive vaccination and medication program.
Maintained proper chicken house temperature and ventilation.
Monitored flock for signs of disease or physical distress and culled infirm individuals.
Fed and watered up to [Number] chickens, ducks and other poultry species daily.
Supervised poultry farm employees.
Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
Maintained farm records and documentation.
Direct Support Professional
Skills Development Services
02.2014 - 04.2019
Maintained clean, safe, and well-organized patient environment.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Participated in ongoing training opportunities to stay current on best practices in disability support services.
Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Established strong relationships with local community resources to connect clients with additional supports as needed.
Supported clients in managing their finances and personal administration, fostering greater independence.
Conducted daily documentation of clients' progress and incidents, maintaining accurate and up-to-date records.
Trained new staff on best practices in direct support, elevating overall quality of care provided.
Education
Calhoun Community College
Huntsville, AL
03-2020
Skills
Problem-solving
Patient registration
Payment processing
Registration data intake
Office organization
Insurance verification
Client relationships
Pre-registration documentation
Verbal and written communication
Documentation and reporting
Registration documents
HIPAA procedures
Languages
Spanish
Native or Bilingual
Timeline
Registration Clerk
Huntsville Hospital Heart Center
01.2024 - Current
Lead Farm Hand
Aviagen
01.2021 - 01.2024
Direct Support Professional
Skills Development Services
02.2014 - 04.2019
Calhoun Community College
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