Samantha Lance
Intelligence Assistant
Baltimore,MD
Summary
Personable business professional bringing successful 8-year career in Administrative roles within small and large fast-paced corporations. Creative solutions architect with real-time problem-solving flexibility. Communicative and collaborative with proven history of improving business operations to support growth and revenue.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Intelligence Assistant
U.S. Army
Severn, MD
12.2022 - Current
- Coordinates with other Army commands, Other Government Agencies (FBI, CIA, DIA, DCSA) and various private/public sector institutions to process information requests under the provisions of the FOIA or PA.
- Provides administrative guidance and support to FOI/PAAction Officers (AO) to aid in assignment progress and mission deadlines; adjusts workload assignments as needed.
- Manage and maintain working relationships with a multitude of inter and intra-agency personnel, as well as a large requester base consisting of personnel from various backgrounds.
- Stays abreast of new and revised Agency and/or Departmental records management policies and procedures, and circulates such material concerning procedural changes and policy matters that affect program operations.
- Safeguard information while supporting accountability and transparency initiatives as needed.
- Performs a variety of administrative or other legal support functions.
- Reviews records and correspondence-related materials for technical accuracy, completeness, and compliance with FOIA and PA protocols and regulations.
- Performs intake of work requests from the organization, tracks and reports completion of such work requests to supervisor and legal team.
Administrative Assistant
Colonial Behavioral Health
Williamsburg, VA
09.2018 - 12.2022
- Developed and updated spreadsheets and databases to track, analyze, and report on performance data.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Supported a team of over fifteen people by, maintaining the teams calendar and scheduling, setting up coordination calls/meeting invites, facilitating and monitoring
incoming tasks. - Welcome visitors, Overseeing the day-to-day operations and activities.
- Train staff on the full scope of administrative and operations issues in the office/section, Issue vehicles and badges.
- AD-hoc projects
Library Assistant
Huntington Ingalls Industries
Newport News, VA
01.2018 - 03.2018
- Placed books on proper shelves when returned to circulation.
- Answered questions from patrons and helped to find desired materials.
- Gained strong understanding of various methods for cataloging books and other materials.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Serve as Library Manager when one is not present.
- Write the shipyard online paper called "the current".
- Researched the web for engineering books to buy for the library and the apprentice
school. - Evaluated administrative and personnel records to ensure completeness, accuracy and
timeliness. - Executed office administrative services including telephone coverage, mail and fax.
- Created a new library system with the IT Department.
Library Clerk
Tabb Library
Yorktown, VA
10.2013 - 01.2018
- Instrumental in the training of volunteers and new workers.
- Placed books on proper shelves when returned to circulation.
- Gained strong understanding of various methods for cataloging books and other materials.
- Answered questions from patrons and helped to find desired materials.
- Answered patron questions in-person or by phone regarding library services and resources.
- Handled check-in and check-out process of library books and materials at circulation desk.
Education
Associate of Arts - Business Administration And Management
Thomas Nelson Community College
Hampton, VA 01.2018 - Current
Skills
Data Entry
Flexible and Adaptable
Training and mentoring
Document management
Quality assurance
Documentation and control
Policy and procedure modification
Relationship building
Project Management
Timeline
Intelligence Assistant
U.S. Army
12.2022 - Current
Administrative Assistant
Colonial Behavioral Health
09.2018 - 12.2022
Library Assistant
Huntington Ingalls Industries
01.2018 - 03.2018
Associate of Arts - Business Administration And Management
Thomas Nelson Community College
01.2018 - Current
Library Clerk
Tabb Library
10.2013 - 01.2018