Samantha Lara
Summary
Detail-oriented team player with strong organizational skills. Able to multi-task with excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Payroll Accountant II
In N Out Burger
01.2019 - Current
- Perform final pay calculations, employment verifications, document processing and filing, and general auditing
- Coordinate and input associate payroll data on a weekly basis
- Collect and verify timekeeping information from associates
- Strong customer service and phone skills answering and making phone calls
- Answer associate inquiries regarding payroll information
- Investigate and resolve any payroll discrepancies
Customer Service Representative
In N Out Burger
01.2016 - 01.2019
- Responding to customer inquiries, comments and concerns through phone, email and social media
- Manage high call volume
- Keep a detailed record of each call and email response
Level 6 Associate
In N Out Burger
01.2013 - 01.2016
Food handler, customer service and order taking
Education
Payroll
Fundamental Payroll Certification
08.2022
Skills
- Payroll Processing
- Audit Management
- Data Collection
- Data Entry
Timeline
Payroll Accountant II
In N Out Burger
01.2019 - Current
Customer Service Representative
In N Out Burger
01.2016 - 01.2019
Level 6 Associate
In N Out Burger
01.2013 - 01.2016
Payroll
Fundamental Payroll Certification