Samantha Lara

• Perform final pay calculations, employment verifications, document processing and filing, and general auditing
• Coordinate and input associate payroll data on a weekly basis
• Collect and verify timekeeping information from associates
• Strong customer service and phone skills answering and making phone calls
• Answer associate inquiries regarding payroll information
• Investigate and resolve any payroll discrepancies

• Responding to customer inquiries, comments and concerns through phone, email and social media
  
• Manage high call volume
• Keep a detailed record of each call and email response

Food handler, customer service and order taking