Samantha Leichty
Scottsdale
Summary
Developed exceptional customer service and teamwork skills in fast-paced coffee shop environment. Demonstrates proficiency in managing tasks efficiently and maintaining high standards of quality. Seeking to transition into new field where these skills can contribute to organizational success.
Overview
4
4
years of professional experience
Work History
COFFEE BARISTA, CASHIER, FOOD SERVER
Luci's At The Grove
04.2022 - Current
- Helped customers complete purchases, locate items
- Controlled line and crowd with quick, efficient service.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Welcomed customers and helped determine their needs.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Restocked and organized merchandise in front lanes.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Worked flexible schedule and extra shifts to meet business needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Education
High School Diploma -
Saguaro High School
Scottsdale, Arizona05.2024
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ04-2028
Skills
- Cash Register Systems
- Product Knowledge
- Cleaning and Sanitizing
- Guest Inquiries
- Credit and Cash Transactions
- Time Management Skills
- Verbal and Written Communication
- Order Taking
- Stocking and Replenishing
- Training and Development
- Adaptable and Flexible
- Order taking
- Beverage preparation
- Workplace safety
- Drink customization
- Espresso preparation
- Brewing methods
Timeline
COFFEE BARISTA, CASHIER, FOOD SERVER
Luci's At The Grove
04.2022 - Current
High School Diploma -
Saguaro High School
Bachelor of Science - Nursing
Grand Canyon University