SAMANTHA LEWIS
Henderson,NV
Summary
Highly organized and self-motivated professional experienced in project management, team development and process improvement. Skilled in developing and implementing strategies to increase efficiency and performance. Passionate about driving business growth and creating positive work environment.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Assoc. Director Medical Clinical Operations
Home & Community Care Transitions
09.2018 - Current
- Successfully managed multiple states through new market launches, ensuring seamless operations and compliance with quality
- Directed clinical programs tailored to individual client needs and market dynamics, contributing to improved outcomes for both Medicare Advantage and Value Based Care programs
- Cultivated collaborative internal culture focused on feedback, motivation, and accountability
- Led teams of up to 30 clinicians, supervising performance as well as training and improvement plans.
- Developed strong relationships with cross-functional teams and client partners to drive positive outcomes
- Led enterprise process improvements and monitored compliance to enhance service delivery
- Utilized data analytics to manage Key Performance Indicators and drive market performance
- Participated in Joint Organization Committee meetings to enhance communication and accountability.
Clinical Team Manager
NaviHealth
05.2016 - 09.2018
- Led recruitment, hiring, and development initiatives for clinical field staff, ensuring competency and compliance
- Led recruitment, hiring, and development initiatives for clinical field staff, ensuring competency and compliance.
- Partnered with Hospital Systems to manage Value Based Care initiatives, driving efficiency and quality.
- Liaison to Local Physician Champion (LPC) to address market needs effectively.
- Managed quarterly meetings with partnered clients and providers.
Skilled Inpatient Care Coordinator
NaviHealth
10.2015 - 04.2016
- Coordinated patient care with Post-Acute Care settings, ensuring smooth transitions and safe discharge plans
- Collaborated with providers and patients to influence care decisions and optimize outcomes, managing average of 8 case reviews weekly.
Outcomes Manager
NaviHealth
03.2014 - 10.2015
- Led monthly partnership meetings with clients to analyze data, identify optimization opportunities and advised on strategies to improve outcomes.
- Established partnerships with healthcare providers to enhance collaboration and drive positive results.
Clinical Program Consultant
Accelerated Care Plus
07.2012 - 03.2014
- Provided guidance to customers on effective use of therapeutic modalities, focusing on cost efficiency.
- Delivered evidence-based clinical program trainings to clinicians across skilled nursing facilities, ensuring quality care delivery.
- Managed over 30 SNF buildings and provided over 15 trainings monthly.
Physical Therapist
Pomona Valley Hospital Medical Center
01.2005 - 07.2012
- Assessed and treated patients across age groups in inpatient and outpatient settings, specializing in rehabilitation and wound care.
- Managed up to 20 patients daily.
Education
Doctor in Physical Therapy -
Northwestern University
Chicago, IL01.2004
B.S. Biochemistry -
University of California, San Diego
La Jolla, CA01.2000
Skills
- Clinical Operations Management
- Case Management
- Process Improvement
- Regulatory Compliance (eg, HIPAA, FDA)
- Budget Management
- Cross-functional Collaboration
- Data Analysis and Reporting
- Client/Provider Relations
- Proficiency in Microsoft Suite
- Medicare Regulation Knowledge
- Leadership and Team Development
- Strategic Planning and Execution
Certification
- Nevada Licensed Physical Therapist, Nevada State Board of Physical Therapy
- California Licensed Physical Therapist, Physical Therapy Board of California
- Certified Case Management
- Basic Life Support Certification, American Heart Society
- Lean Six Sigma Green Belt, company Lean Six Sigma Program
- Orthopedic Certified Specialist, American Physical Therapy Board of Specialties
Quote
When people talk, listen completely. Don’t be thinking what you’re going to say. Most people never listen.
Ernest Hemingway
Timeline
Assoc. Director Medical Clinical Operations
Home & Community Care Transitions
09.2018 - Current
Clinical Team Manager
NaviHealth
05.2016 - 09.2018
Skilled Inpatient Care Coordinator
NaviHealth
10.2015 - 04.2016
Outcomes Manager
NaviHealth
03.2014 - 10.2015
Clinical Program Consultant
Accelerated Care Plus
07.2012 - 03.2014
Physical Therapist
Pomona Valley Hospital Medical Center
01.2005 - 07.2012
Doctor in Physical Therapy -
Northwestern University
B.S. Biochemistry -
University of California, San Diego
- Nevada Licensed Physical Therapist, Nevada State Board of Physical Therapy
- California Licensed Physical Therapist, Physical Therapy Board of California
- Certified Case Management
- Basic Life Support Certification, American Heart Society
- Lean Six Sigma Green Belt, company Lean Six Sigma Program
- Orthopedic Certified Specialist, American Physical Therapy Board of Specialties
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