Samantha Lopez
Johnstown
Summary
Experienced medical assistant seeking to expand knowledge and skills in the medical field. Energetic and driven, possesses a strong desire to continuously learn and grow, aiming to excel and deliver exceptional care at your facility.
Overview
14
14
years of professional experience
Work History
Clinical Office Coordinator
Nathan Littauer Hospital
06.2019 - Current
- Assisted physicians with patients care across multiple sites and locations. Including directing patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collaborated with other healthcare professionals such as nurses and pharmacists to coordinate optimal care plans for patients.
- Increased patient satisfaction through compassionate communication and support.
- Maintained a clean and safe clinical environment through diligent sterilization of medical equipment and adherence to infection control protocols.
- Conducted pre-authorization checks for insurance claims.
- Assist reception by answering telephone calls, scheduling appointments, offer office information, answer patient questions, direct calls to staff, and assistance with the check in/out process.
- Oriented and trained new staff on proper procedures and policies.
Medical Secretary/ EKG Tech
Cardiology Associates of Schenectady
12.2017 - 05.2019
- Register and schedule patients future appointments
- Coordinate diagnostic tests, treatments and other necessary care with appropriate facilities
- Prepare medical charts for upcoming appointments
- Obtain authorizations from insurance companies
- Place patients in rooms, update medication list, and preform EKG
Telemetry Technician
St Mary’s Hospital
11.2013 - 12.2017
- Observed, analyzed, and interpreted cardiac rhythms for a substantial amount of patients at once
- Notified nursing staff of any changes in cardiac rhythms and ectopic activity
C.N.A
St. Mary’s Hospital
11.2013 - 12.2017
- Patient Care & Safety
- Documenting in the Electronic Medical Records
- Vital Signs & Patient Monitoring
- Patient Advocacy and Support
Health Information Technician
Saratoga Hospital
09.2011 - 12.2013
- Coordinate the flow of charts from hospital to offsite facility
- Respond to correspondence requests
- Provide coverage for all clerical functions as needed
- Prepare patient charts for transfers within specified timeframe
Education
Associates Degree - Business Administration
Fulton-Montgomery Community College
Johnstown, New York12.2010
Skills
- Customer service
- Patient satisfaction
- Document management
- Training and coaching
- Scheduling and calendar management
Timeline
Clinical Office Coordinator
Nathan Littauer Hospital
06.2019 - Current
Medical Secretary/ EKG Tech
Cardiology Associates of Schenectady
12.2017 - 05.2019
Telemetry Technician
St Mary’s Hospital
11.2013 - 12.2017
C.N.A
St. Mary’s Hospital
11.2013 - 12.2017
Health Information Technician
Saratoga Hospital
09.2011 - 12.2013
Associates Degree - Business Administration
Fulton-Montgomery Community College
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