Samantha Lopez
Saint Paul,MN
Summary
Results-driven Affordable Property Manager with expertise in tenant relations, property operations, and financial reporting. Proven ability to enhance occupancy rates and ensure compliance with regulations.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Property Manager
Halverson & Blaiser Group LTD
Saint Paul, MN
06.2024 - Current
- Managed property operations and tenant relations, ensuring efficient service delivery.
- Coordinated maintenance requests and services, improving property conditions and tenant satisfaction.
- Oversaw tenant move-in and move-out processes, ensuring seamless transitions and positive tenant experiences.
- Conducted regular property inspections, documenting findings for future reference.
- Prepared lease agreements and ensured compliance with all relevant regulations.
- Developed targeted marketing strategies, increasing tenant inquiries and occupancy rates.
- Assisted in budgeting and financial reporting for properties.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Handled resident complaints and expedited maintenance requests.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Executed eviction procedures according to state laws and regulations.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Met with prospective tenants to show property and assess applications or sign leases.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Exercised direct supervision over property staff.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Oversaw daily operations, maintenance, and administration of various properties.
- Oversaw daily operations, maintenance, and administration of various properties.
Education
Associate of Business Administration - Business Administration
Century College
White Bear Lake, MN05-2020
High School Diploma -
Hudson High School
Hudson, WI06-2011
Skills
- Property operations
- Lease agreement preparation
- Financial reporting
- Tenant relations management
- Property marketing
- Yardi software proficiency
- Compliance enforcement
- Affordable housing specialist
- Fair housing compliance
- Team leadership
- Problem solving
- Effective communication
- Customer relationship management
Certification
- Fair Housing
Timeline
Property Manager
Halverson & Blaiser Group LTD
06.2024 - Current
Associate of Business Administration - Business Administration
Century College
High School Diploma -
Hudson High School