Samantha L. Osborne
Danville,VA
Summary
Desiring a stimulating remote opportunity that capitalizes on past expertise and encourages growth in new competencies
Overview
19
19
years of professional experience
Work History
Personal Property Tax Clerk
Commisioner of the Revenue/ Constitutional
07.2022 - Current
- Assisted in resolving taxpayer inquiries and disputes, ensuring timely communication.
- Maintained comprehensive records of tax assessments and payments to support audits.
- Collaborated with team members to streamline data entry processes, enhancing efficiency.
- Provided exceptional customer service by addressing questions related to taxes quickly, thoroughly explaining the logic behind various decisions made on their behalf
- Add and remove DMV stops.
- Proficient with DMV database and RBS
- Assessments of aircraft, boats, and vehicles.
- Answer multi-line phones and transfer to the proper departments.
Administrative Assistant Over Dietary
HHS Culinary
06.2021 - 03.2022
- Facilitated communication between departments to streamline operations and enhance collaboration.
- Developed and maintained organized filing systems to ensure data accessibility and compliance.
- Performed productivity reports, floor stock reports, inventory for Danville and Roxboro.
- Delivered trays to hospital patients and helped in the kitchen as needed.
- Gathered all invoices and payed bills.
- Worked with new hires for onboarding and dealt with Sovah Health for any vaccines needed.
- Book Keeping
- Kept records of all office equipment in all out departments and ordered supplies when needed.
- Wrote letters of recommendation for employees.
Laundress/ Housekeeping
Courtyard Marriott
01.2017 - 06.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team new situations.
- Worked well in a team setting, providing support to others.
- Provided linens to house keepers as needed.
- Checked rooms after housekeepers to ensure proper cleanliness after they were cleaned.
Housekeeping
Courtyard by Marriott
01.2014 - 07.2017
- Housekeeping
- Laundress
- Customer Service
Housekeeping
Rivermont Baptist Church
01.2015 - 02.2016
- Housekeeping
Customer service
Olan Mills Portrait Studio
05.2012 - 09.2012
- Customer service
- Sales
- Photographed portraits
- Bookkeeping
Receptionist
Compson Studios
01.2009 - 05.2012
- Maintained organized filing system for client records and correspondence.
- Handled multi-line phone system, effectively managing calls and inquiries from clients.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Office Assistant
ReMax Reality
03.2007 - 02.2008
- Perform background checks
- Office Assistant
- Microsoft Office
- Filing
- Answered Multi-line phones
- Customer service
- Performed Comparative Market Analysis for the agent
- Built resumes
- Collected rent payments from tenants
Education
GED -
Adult Education Center
Chatham, VASkills
- Microsoft Office applications
- Exceptional customer service
- Office professionalism
- Telephone skills
- Multitasking capabilities
- Sales proficiency
- Photography techniques
- Housekeeping operations
GAPS IN EMPLOYMENT HISTORY
Any gaps in my employment history were due to giving birth and having the option to be a stay at home mom when I was married.
Certificates and Awards
Courtyard by Marriott, Certificate of Outstanding Job Performance, Employee of the month
Timeline
Personal Property Tax Clerk
Commisioner of the Revenue/ Constitutional
07.2022 - Current
Administrative Assistant Over Dietary
HHS Culinary
06.2021 - 03.2022
Laundress/ Housekeeping
Courtyard Marriott
01.2017 - 06.2021
Housekeeping
Rivermont Baptist Church
01.2015 - 02.2016
Housekeeping
Courtyard by Marriott
01.2014 - 07.2017
Customer service
Olan Mills Portrait Studio
05.2012 - 09.2012
Receptionist
Compson Studios
01.2009 - 05.2012
Office Assistant
ReMax Reality
03.2007 - 02.2008
GED -
Adult Education Center