Dynamic and results-oriented professional with a proven track record at Huey Magoo's Chicken, Cleveland Clinic, and Myapapaya. Excelled in multitasking and organization, enhancing operational efficiency, and demonstrated exceptional communication skills. Mastered safety protocols and administrative tasks, contributing to a positive and productive work environment. Adept at fostering customer satisfaction and team collaboration.
Hi, I’m
SAMANTHA LOUIS
Surgical Technologist
Lauderdale Lakes,FL
Summary
Overview
6
years of professional experience
1
Language
Work History
Myapapaya
Host/Restaurant Waiter
12.2025 - Current
Job overview
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Answered customer questions about hours, seating, and menu information.
- Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Prepared and served juices and blended drinks.
- Produced consistently high-quality baked goods for customers.
Myapapaya
Host/Restaurant Waiter
12.2025 - Current
Job overview
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Answered customer questions about hours, seating, and menu information.
- Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Prepared and served juices and blended drinks.
- Produced consistently high-quality baked goods for customers.
Huey Magoos Chicken
Cashier
01.2023 - Current
Job overview
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Greeted customers promptly and responded to questions.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Learned roles of other departments to provide coverage and keep store operational.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Trained new team members in cash register operation, stock procedures, and customer service.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Resolved customer complaints professionally in accordance with company policy.
Cleveland Clinic
Surgical Technologist Student
05.2024 - 02.2025
Job overview
- Set up OR tables with appropriate instrumentation based on individual surgeon preferences.
- Followed strict safety guidelines for handling hazardous materials such as sharps containers.
- Assisted surgeon with patient preparation for total joint replacement procedures.
- Gathered all necessary supplies and equipment needed for operation.
- Prepared dressings, bandages, applying or assisting with application following surgery.
- Provided assistance to surgeons during surgical procedures.
- Cleaned and restocked operating room, gathering and placing equipment and supplies.
- Assisted in prepping the operating room for surgery by setting up and organizing equipment, instruments, and supplies.
- Worked effectively in team environments to make the workplace more productive.
- Responded quickly to requests from surgeons for additional materials or tools during operations.
- Maintained proper sterile field during surgical procedures.
Advance Auto Repair
Assistant
03.2020 - 01.2022
Job overview
- Collecting and counting invoices
- Organizing the tools in the shop
- Work with customers' personal information
- Collecting car parts
- Help with assistance on vehicles
- Keep track of files and organize them
- Was in charge of the office's operations and paperwork
Education
City College HollywoodHollywood, FL
Associate of Science from Surgical Technology
02.2025
University Overview
Nova High SchoolDavie, FL
High School
01.2023
University Overview
Skills
Active learning
Solutionist
Communications
Work ethic and integrity
Basic math
Attention to detail
Safety protocol
Task prioritization
Decision-making
Multitasking and organization
Customer service
POS software
Timeline
Host/Restaurant Waiter
Myapapaya
12.2025 - Current
Host/Restaurant Waiter
Myapapaya
12.2025 - Current
Surgical Technologist Student
Cleveland Clinic
05.2024 - 02.2025
Cashier
Huey Magoos Chicken
01.2023 - Current
Assistant
Advance Auto Repair
03.2020 - 01.2022
Nova High School
High School
City College Hollywood
Associate of Science from Surgical Technology