Samantha Loyd
LaGrange,GA
Summary
Directed origination of $1 million in mortgage loans monthly over a decade, enhancing loan servicing sales to other lenders. Oversaw phone room operations, successfully coordinating verified appointments for national sales teams. Earned multiple awards for exceptional production and high-ticket sales in the processing industry. Established consulting firm "Need Results Now," resulting in at least a 25% increase in client profitability. Conducted analysis and optimization of business operations to align with organizational goals, significantly boosting revenue performance.
Overview
31
31
years of professional experience
Work History
Vice President
Profit Max LLC
Lagrange, GA
01.2024 - Current
- I am in charge of hiring, training, product developement , marketing and sales manager.
- I train other sales specialists to be comfortable on the phone with warm leads, overcoming objections, completing intake applications, appropriate product description and getting appropriate signatures and documentation
CEO
Need Results Now
Lagrange, GA
01.2016 - Current
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
- Analyzed and determined courses of action to align operations and revenue performance with organizational .
- Implement robust policies and organizational structures to underpin successful expansion and drive continuous growth.
- Established and oversaw strategic business actions and streamlined operations.
- I elected to give up management and work from home after my sister's death in late 2015. I began working from home in 2016 to present
Remote telemarketer/appointment setter
Blue Yonder
Marietta, GA
11.2019 - 06.2021
- Used scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
- Contacted private individuals or businesses by telephone to solicit sales.
- Gave information about available products and services, including membership details and purchase advantages.
- When the lead warmed, I set an appointment for the national sales manager to close and set installation.
- Month after month I was consistently top sales person with the most verified appointments and closes/
Sales Manager/Trainer
Merchant Cooperative
Goose Creek, SC
11.2010 - 07.2015
- Reduced processing lags by effectively training agents on sales strategies, best practices and protocol.
- Recruited, trained and mentored all sales team members and offered continuous support for professional development.
- Created and coordinated group training classes in alignment with company sales objectives.
- Evaluated training programs to determine effectiveness and increase employee retention.
- I left my position at Merchant Cooperative to relocate to LaGrange Ga to care for my sister who later died with cancer.
Vice President
Direct Mortgage LLC
Charleston, SC
06.2000 - 06.2008
- I wore many hats as vice president for Direct Mortgage. I was the operations manager, trainer, human resources and the senior underwriter for our two subsidiaries- AAA Mortgage and Direct Mortgage.
- We maintained a lenders license and closed mortgage loans off of a credit line where we in turn sold the servicing to other lenders.
- I cleared all stipulations for closing, ordered the loan documents, attended all loan closings, ordered closing funds, audited all loan packages and shipped to the end lender.
- After the mortgage crash of 2008 and the death of my partner to heart disease we closed up shop because the banks were not making loans.
Sales representative/underwriter
The Money Centre
Charlotte, NC
06.1995 - 06.2008
- Sales representative/underwriter for conforming and non-conforming mortgage loans .
- I met with various mortgage broker companies throughout the state of SC to review their open loan applications to determine their compatibility with loan programs and rates offered by The Money Centre
- If compatible I provided them with preapproval to gather documents for submission/
- I picked up loan packages from broker for final underwriting by me and submission for closing
- I received many awards there for my production where i consistently maintained the title the million dollar woman
Education
Bachelor of Science - Business Administration
Lagrange College
Lagrange, GA01.1976
Skills
- Implemented performance-driven initiatives to optimize team productivity
- Enhanced knowledge of product and service features to support customer inquiries
- Facilitated negotiations to achieve optimal outcomes for stakeholders
- Demonstrated initiative by managing tasks autonomously while maintaining high-quality standards Fostered a collaborative environment to support team objectives Championed self-directed work habits to enhance productivity
- Leveraged persuasive communication skills to drive successful sales closures
- Managed comprehensive intake assessments to support patient care and streamline operational workflows
Timeline
Vice President
Profit Max LLC
01.2024 - Current
Remote telemarketer/appointment setter
Blue Yonder
11.2019 - 06.2021
CEO
Need Results Now
01.2016 - Current
Sales Manager/Trainer
Merchant Cooperative
11.2010 - 07.2015
Vice President
Direct Mortgage LLC
06.2000 - 06.2008
Sales representative/underwriter
The Money Centre
06.1995 - 06.2008
Bachelor of Science - Business Administration
Lagrange College