Samantha Luevano
Mesa,AZ
Summary
I am known as a upbeat goal-oriented individual versed in greeting high-volume customers and multi tasking. I have extensive experience in customer service. I am known as a team player, well adapted, and have a history of developing strong collaborative relations and delivering results. I am also calm and level- headed in all types of situations. While being skilled at creating a welcoming atmosphere.
Overview
3
3
years of professional experience
Work History
Sales Associate
Garage
11.2023 - Current
- Prioritized helping customers over completing other routine tasks in store.
- Helped customers locate products and checked store system for merchandise at other sites.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Developed strong rapport with customers and created positive impression of business.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Used in-store system to locate inventory and place special orders for customers.
Facility Manager
Sun Devil Fitness Complex
11.2021 - Current
- Handled tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.
- Responsible for all supervision of the employees and work area throughout the facility
- Up to date on CPR certification day-to-day. As well as being responsible for any injuries that occur during shift.
- Up to par with the register when patrons want to buy a membership. As well as responsible for opens and closes.
- In communication with supervisors religiously and making sure everyone is safe.
Sales Associate
Zara
05.2022 - 08.2022
- Prioritized helping customers over completing other routine tasks in store.
- Worked in a very fast pace environment, under pressure all while helping satisfy customers.
- Helped me develop better time management skills, commination skills and paying attention to detail.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Sales Associate
LA Fitness
05.2021 - 08.2021
- Helped me develop skills such as being able to multi task under pressure, as well as being more understanding with a customer.
- Taking phone calls and making sure customers signed in and out. As well as help those sign up or cancel memebrships.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Sports Journalism
Arizona State Universty
Downtown Phoenix 05.2025
Skills
- Flexible Hours
- Reliable and Responsible
- Problem-Solving
- Excellent people skills
- Adaptable and Flexible
- Money Handling
- Adapt to diverse groups
- Staff Support
- Honest and Dependable
- Product Knowledge
- Goal-Oriented
- Attention to Detail
Timeline
Sales Associate
Garage
11.2023 - Current
Sales Associate
Zara
05.2022 - 08.2022
Facility Manager
Sun Devil Fitness Complex
11.2021 - Current
Sales Associate
LA Fitness
05.2021 - 08.2021
Sports Journalism
Arizona State Universty
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