Samantha Lunsford
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive.
Overview
12
12
years of professional experience
Work History
Surgical Technologist
Erlanger Health System
05.2016 - Current
- Delivered exemplary assistance and support to surgeons during surgical procedures.
- Gathered and set up equipment, tools, and supplies and arrange instruments according to surgeons' preferences or instruction.
- Reduced infection risks and protected patients by maintaining sterile fields during procedures.
- Positioned patients and set up drapes to create comfortable surgical environment for patients.
- Contributed to team-based problem-solving to resolve issues that arose during surgery and improve patient outcomes.
- Handled and prepared specimens for laboratory analysis to provide surgeons with relevant information.
Insurance Billing Clerk/Medical Receptionist
Chattanooga Center for Primary Care & Hypertension
08.2015 - 08.2016
- Scheduled patient appointments.
- Answered & directed phone calls.
- Checked patients in & out.
- Used data entry skills to accurately document and input statements.
- Responded to customer concerns and questions on daily basis.
- Audited and corrected billing and posting documents for accuracy.
- Handled account payments and provided information regarding outstanding balances.
- Monitored outstanding invoices and performed collections duties.
- Maintained accurate records of customer payments.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
Office Assistant/Receptionist
Chattanooga Women's Specialists
09.2011 - 08.2015
- Verified all insurance & benefits.
- Collected co-payments & co-insurances.
- Coded Superbills.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Interacted with customers by phone, email, or in-person to provide information.
- Collaborated with various departments to complete assigned tasks.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Laboratory Service Assistant
Millennium Health
05.2014 - 05.2015
- Collected urine specimens.
- Performed pharmacogenetic testing & shipped specimen out accordingly
- Documented lab requisition into patients chart
Education
No Degree - Science Education
Chattanooga State Community College
Chattanooga, TN2024
Certified Surgical Technologist -
Chattanooga State Community College
Chattanooga, TN08.2016
High School Diploma -
Heritage High School
Ringgold, GA05.2012
Skills
- BLS/CPR Certified
- Medical Terminology
- Setting up and Operating Equipment
- Patient Confidentiality
- Safety Protocols Expertise
- Biohazardous Waste Disposal
- Surgical Assistance
- Specimen Collection
- Electronic Charting
- Workplace Safety
- Infection control
- Adaptability
- Excel
- Word
- Powerpoint
- Organization
- HIPPA Standards
- Work Management
- Self-Initiated
- Verbal & Written Communication
- Attention to detail
- Multi-Tasking
- Punctual
- Aseptic Techniques
- Organizational abilities
- Interpersonal skills
- Team collaboration
- Computer literacy
- Critical thinking
- Stress management
- Decision making
- Time management
- Medical terminology
- Leadership qualities
- Continuous learning
- Patient positioning expertise
- Sterile technique proficiency
- Ethical conduct
- Safety Procedures
- Relationship Building
- Pre-Surgical Preparation
References
Available Upon Request
Timeline
Surgical Technologist
Erlanger Health System
05.2016 - Current
Insurance Billing Clerk/Medical Receptionist
Chattanooga Center for Primary Care & Hypertension
08.2015 - 08.2016
Laboratory Service Assistant
Millennium Health
05.2014 - 05.2015
Office Assistant/Receptionist
Chattanooga Women's Specialists
09.2011 - 08.2015
No Degree - Science Education
Chattanooga State Community College
Certified Surgical Technologist -
Chattanooga State Community College
High School Diploma -
Heritage High School
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