Samantha Lynch

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Maximized performance by monitoring daily activities and mentoring team members.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Improved safety procedures to create safe working conditions for workers.
• Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.

I was a manger I would train others coming in as a new worker

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.
• Collaborated with team members to complete orders.
• Improved customer satisfaction by providing friendly and efficient service at the register.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Promoted a positive work environment through effective communication and teamwork among staff members.
• Provided exceptional customer service, addressing concerns or issues promptly and professionally.