Procurement Coordinator with proven expertise in sourcing, negotiating, and managing vendor relationships. Detail-orientated with a focus on accuracy in documentation and a commitment to meeting project timelines.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Procurement Coordinator
SHI International Corp.
Morganville, NJ
04.2023 - Current
Collaborate with customer procurement and/or Information Technology Asset Management contacts, as well as SHI sales team regarding customers renewal lists, internal/external processes, and reporting requirements
Reduce risk of exposure associated with software publisher EULAs by preparing EULA letter amendments based on customer terms provided to obtain vendor agreement and signature
Ensure the EULA Risk Mitigation process is completed in accordance to the outline of the customer’s Statement of Work (SOW)Maintain database of EULAs previously reviewed under program
Deliver SHIs Maintenance Renewal Optimization program by coordinating with customer procurement teams, IT Asset Management teams and End User Contacts to assess customer maintenance renewals and optimize the customers spend
Account Planning Coordinator
Mediassociates
Sandy Hook, CT
02.2022 - 06.2022
Assisted in the planning/buying of television, radio, print, outdoor, and digital media for a national client
Created insertion orders to secure media placements
Reconciled invoices and addressed any billing issues
Maintained campaign flowcharts and budgets
Communicated with vendors to gather information on pricing and deadlines
Customer Service Representative
PVH
Bridgewater, NJ
11.2020 - 12.2020
Assisted an average of 50-75 customers per day in finding or selecting items, and provided recommendations that generated $7,000 in additional revenue
Handled all customer service inquiries based on the department's standard operating procedures via phone, chat and email in a timely and efficient manner adhering to service level agreements while providing excellent customer service
Applied unique problem-solving skills to solve customer issues, rectify poor experiences, and maintain positive relationships with customers
Administrative Assistant
Factorx
Cherry Hill, NJ
05.2019 - 08.2019
Conducted a search of continuing medical education activity participants, identified and recorded the learner’s National Provider Identifier number, and maintained the excel spreadsheet throughout the search process
Managed the routing process between FACTORx and the claims database organization
Created an abstract and powerpoint presentation to determine the number of patient treatments for endometriosis
Sales Associate
TJ Maxx, TJX Companies
Englishtown, NJ
09.2014 - 05.2019
Processed more than 100 customer transactions accurately each month which lead to an increase in customer satisfaction
Trained more than 4 new cashiers every two months resulting in an increase in TJX customer reward cards and in efficiency processing transactions
Stocked over 10% products than standard on a weekly basis which resulted in an increase in customers
Education
Digital Marketing Apprenticeship - Digital Marketing
COOP
New York, NY
12-2021
Bachelor of Science - Healthcare Administration
Rutgers, The State University of New Jersey
New Brunswick, NJ
01-2020
Skills
MS Office Suite
Sales Center
Invoicing
Teamwork
Time Management
Adaptability
Customer Service
Communication
Certification
Customer Service: Serving Internal Customers
Negotiation Skills
Project Management Foundations: Procurement
Timeline
Procurement Coordinator
SHI International Corp.
04.2023 - Current
Account Planning Coordinator
Mediassociates
02.2022 - 06.2022
Customer Service Representative
PVH
11.2020 - 12.2020
Administrative Assistant
Factorx
05.2019 - 08.2019
Sales Associate
TJ Maxx, TJX Companies
09.2014 - 05.2019
Digital Marketing Apprenticeship - Digital Marketing