Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service. Highly tolerant professional dedicated to supporting safe classroom environment. Energetic and motivated with extensive knowledge in various subjects.
Overview
2
2
years of professional experience
Work History
Case Manager
Department of Family and Community Services
06.2023 - 07.2024
Kept and established comprehensive case files to support proper documentation and record retention.
Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
Acted as mandatory reporter of abuse.
Offered support and direction to families and coordinated with court system and other community agencies for treatment.
Assessed needs of each client and recommended appropriate services and resources.
Maintained high level of client confidentiality, following strict guidelines, and recommendations.
Provided crisis intervention and case management services to child, family and legal guardians.
Advocated for client rights and represented client interests at administrative hearings.
Monitored case progress for timely completion and compliance with applicable regulations.
Assistant Kindergarten Teacher
Creme De La Creme Center of Excellence
02.2022 - 01.2023
Observed and assessed student performance and charted progress.
Delivered structured lessons on readiness skills by emphasizing phonics, language skills, literature, and handwriting.
Arranged parent-teacher conferences to address student progress and collaboratively set goals for areas of improvement.
Incorporated art, music and physical activity into curriculum for well-rounded education.
Teamed with other professionals to enhance student learning experiences.
Helped struggling students by motivating and encouraging kids to reach full potential.
Education
Bachelor of Science - Psychology
Texas Tech University
Lubbock, TX
01-2025
No Degree - Content Area: English/Language Arts & SS 4-8
Teachworthy Certification Program
San Antonio, TX
01-2025
Associate of Arts - Associate of Arts
Lone Star Community College
Conroe
01-2023
Skills
Organization and multitasking
Family education
Problem-solving
Verbal and written communication
Multitasking and organization
Emotional awareness
Conflict resolution
Report writing
Timeline
Case Manager
Department of Family and Community Services
06.2023 - 07.2024
Assistant Kindergarten Teacher
Creme De La Creme Center of Excellence
02.2022 - 01.2023
Bachelor of Science - Psychology
Texas Tech University
No Degree - Content Area: English/Language Arts & SS 4-8
Client Service Officer Tenancy Management at Department of Family and Community Services, Department of Communities and Justice, HOMES NSWClient Service Officer Tenancy Management at Department of Family and Community Services, Department of Communities and Justice, HOMES NSW