samantha mageto
Hillside,NJ
Summary
Adept at fostering child development and ensuring safety, my tenure at Shiftkey honed my skills in patient care and emergency response. Demonstrating a strong work ethic and empathy, I've successfully managed routines and promoted well-being across diverse roles. My CPR certification and knack for behavior management underscore my commitment to excellence and reliability.
Overview
10
10
years of professional experience
Work History
Babysitter
Mary Bosire
12.2023 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Reassured children when upset providing emotional support and stability.
- Prepared healthy, age-appropriate snacks and meals.
- Taught children to organize toys, wash hands, and share by leading by example.
CNA
Shiftkey
08.2022 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
CNA
Mission Chateau
08.2020 - 01.2023
- Managed scheduling, training, and supervision of CNA staff for efficient shift coverage.
- Maintained high standards of care by ensuring compliance with state and federal regulations.
- Improved patient care by implementing new protocols and procedures for CNA team members.
- Developed strong relationships with patients and their families to foster trust and understanding of treatment plans.
- Promoted a positive work environment by fostering open communication among staff members.
- Participated in regular meetings with upper management to discuss staffing issues, policy updates, and budgetary concerns.
- Ensured quality patient care by regularly reviewing documentation and updating medical records accordingly.
- Implemented ongoing professional development opportunities for CNA staff, leading to improved skills and knowledge.
- Streamlined communication between CNAs, supervisors, and other healthcare professionals to optimize patient care.
Secretary
Northwest Missouri State University
09.2016 - 09.2019
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
Front Desk Receptionist
Northwest Missouri State University
08.2017 - 05.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Completed data entry and filing to keep records updated for easy retrieval.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
- Increased guest retention by maintaining a welcoming and organized reception area.
Sales Associate
Ouru Superstore
12.2014 - 07.2016
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Education
Bachelor Of Clinical Laboratory Science - Clinical Laboratory Science
Northwest Missouri State University
Maryville, MO05.2022
Associate Degree In Nursing - Nursing Assistance
Midwestern College
Overland Park, KS05.2018
High School Certificate -
Aldai Girls High School
Kenya11.2014
Skills
- Patience and Empathy
- Time Management
- Strong Work Ethic
- Reliability
- Dependability
- Following Directions
- Reliability and punctuality
- Maintaining safe environment
- Child Supervision
- Toddler care experience
- Childcare
- Meal and snack times
- Managing routines
- Housekeeping
- Activity Planning
- Homework Assistance
- Reading and Storytelling
- Light Housekeeping
- Creative play ideas
- Behavior monitoring
- Behavior Management
- Bathing and dressing
- Child safety expertise
- CPR Certified
- Planning physical activities
- Child Development Understanding
- Emergency Response
- Child Development
- Monitoring screen time
Languages
Swahili
Full Professional
English
Professional Working
Timeline
Babysitter
Mary Bosire
12.2023 - Current
CNA
Shiftkey
08.2022 - Current
CNA
Mission Chateau
08.2020 - 01.2023
Front Desk Receptionist
Northwest Missouri State University
08.2017 - 05.2019
Secretary
Northwest Missouri State University
09.2016 - 09.2019
Sales Associate
Ouru Superstore
12.2014 - 07.2016
Bachelor Of Clinical Laboratory Science - Clinical Laboratory Science
Northwest Missouri State University
Associate Degree In Nursing - Nursing Assistance
Midwestern College
High School Certificate -
Aldai Girls High School
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