Samantha Mahadeo
Summary
Dependable professional with extensive experience in childhood care and event planning. Proven ability to enhance client satisfaction through exceptional organizational management and customer service. Expertise in budget management and team development, consistently delivering memorable experiences while ensuring safety and engagement for children and guests.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Private Nanny
Private Home
Manhattan, New York
05.2022 - 06.2025
- Supervised daily activities and routines for children in private home setting.
- Organized educational games and activities, fostering children's learning and development.
- Maintained a safe and clean environment for children during playtime and activities.
- Communicated with parents to provide updates on children's progress and daily experiences, enhancing parental engagement.
- Assisted with homework tasks, ensuring understanding of concepts taught in school.
- Bathed and dressed babies, changed diapers, and prepared bottles and feeding equipment.
- Took children on outings such as parks, library visits, sports events or educational trips.
- Managed household duties, ensuring a well-maintained environment for children's daily needs.
- Assisted with bedtime routines such as bathing, changing clothes or reading stories.
Guest Service Agent/Supervisor
Broadway Hotel & Hostel
09.2019 - 05.2022
- Delivered exceptional customer experience by recognizing guests by name, addressing their needs, soliciting feedback, resolving issues, and ensuring timely follow-up.
- Completed registration process by confirming reservation details, upselling room categories, and providing information on hotel amenities and policies.
- Assisted guests with the check-out process, handling money and credit cards.
- Coordinated with Housekeeping Department and bellman to ensure seamless guest service and satisfaction.
- Provided concierge services by recommending dining options and attractions in the NYC area.
- Trained new employees on company policies and customer service standards.
- Performed night audit tasks, ensuring accurate financial reporting and balancing.
After school coach
Ultimate Enrichment
The Bronx, New York
05.2016 - 06.2018
- Coordinated extra-curricular activities, including field trips and after school clubs, to enrich student experiences.
- Engaged students in interactive lessons to promote participation and understanding.
- Fostered a positive learning atmosphere that encouraged students to ask questions and participate actively.
- Developed engaging lesson plans aligned with curriculum standards.
- Collaborated in creating engaging educational materials and resources to enhance student learning.
- Provided assistance to struggling learners by reinforcing concepts taught in class.
- Communicated regularly with parents regarding their child's academic progress.
- Maintained a safe learning environment within the classroom setting, ensuring compliance with school policies and procedures.
- Organized classroom supplies and maintained a tidy learning environment.
Banquet Manager and Event Planner
Tosca Marquee
06.2014 - 04.2017
- Sold venue and executed diverse events, including weddings, sweet 16 parties, business events, and proms, enhancing client satisfaction and venue utilization.
- Coordinated banquet event setups and layouts for diverse client needs.
- Managed staff assignments to ensure efficient service delivery during events.
- Oversaw inventory management for supplies and equipment utilized in banquets.
- Hired staff and managed inventory control while processing payroll, ensuring smooth operations and timely staff compensation.
Waitress, Hostess & Bridal Attendant
Tosca Marquee
05.2010 - 03.2014
- Delivered outstanding customer service, ensuring satisfaction for brides and guests.
- Provided exceptional customer service in a high-pressure dining environment.
- Resolved guest complaints with professionalism and empathy, enhancing overall guest experience.
- Assisted patrons with menu selections and special dietary needs.
- Maintained cleanliness and organization of dining area.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Processed payments efficiently using point-of-sale system.
Waitress/Hostess
Glenn Island Harbour Club
06.2008 - 05.2010
- Coordinated catering events for corporate clients and special occasions, ensuring seamless execution and client fulfillment.
- Coordinated catering events including menu selections, staffing needs, equipment setup and breakdown.
- Executed catering events to elevate client satisfaction and create memorable experiences.
- Organized catering events from start to finish including setup, serving, breakdown and cleanup.
- Assisted with catering events by setting up buffet lines and plating meals, contributing to efficient service delivery.
- Assisted with catering events by setting up buffet lines or serving guests directly.
- Assisted in setting up catering events with supplies and decorations.
Teacher's Assistant
Sunshine Daycare
The Bronx, New York
06.2006 - 08.2008
- Supported teachers by generating educational materials, developing lesson plans, preparing classes, scheduling, distributing exams, and mentoring students to foster academic growth.
- Assisted teachers in preparing lessons and managing classroom activities to enhance the learning environment.
- Supported children's learning through engaging activities and educational games.
- Supervised playground activities to ensure child safety and well-being.
- Organized classroom supplies and maintained a clean, orderly environment.
- Established positive relationships with students, parents, fellow teachers and school administrators.
Education
High school diploma -
Lehman High School
The Bronx, NY01-2009
Skills
- Infant and toddler care
- Lesson planning
- Schedule management
- Customer orientation
- Team leadership
- Staff development
- Budget management
- Quest room oversight
- Microsoft Excel and PowerPoint proficiency
- Classroom management
- Elementary education
- Early childhood education
- Classroom preparation
- Event coordination
Certification
- Professional Event Planner
- Day care Owner
- Restaurant Owner
- Office Management
- Personal Chef
- Foundations in Health and Safety e-Learning
Timeline
Private Nanny
Private Home
05.2022 - 06.2025
Guest Service Agent/Supervisor
Broadway Hotel & Hostel
09.2019 - 05.2022
After school coach
Ultimate Enrichment
05.2016 - 06.2018
Banquet Manager and Event Planner
Tosca Marquee
06.2014 - 04.2017
Waitress, Hostess & Bridal Attendant
Tosca Marquee
05.2010 - 03.2014
Waitress/Hostess
Glenn Island Harbour Club
06.2008 - 05.2010
Teacher's Assistant
Sunshine Daycare
06.2006 - 08.2008
High school diploma -
Lehman High School