Samantha Mandile
Coos Bay,OR
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. As a military wife, I am seeking a remote or flexible job due to not having much help with care for my future child.
Overview
6
6
years of professional experience
Work History
Barista
STARBUCKS COFFEE COMPANY
08.2023 - Current
Barista
STARBUCKS COFFEE COMPANY
01.2018 - 07.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Used POS system to accurately enter orders and process payments.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Beauty Advisor
Ulta Beauty
09.2018 - 04.2019
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained counter and display areas for cleanliness and organization.
- Identified skin and hair needs of customers to provide assistance in choosing best products.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Processed payments, entering sales in register for prompt customer service.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Followed up with customers to increase satisfaction with purchases and services.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Recommended complementary purchases to customers, increasing revenue.
Education
High School Diploma -
Fiorello H Laguardia High School
New York, NY06.2017
Skills
- Paint Mixing
- Acrylic Painting
- Oil Painting
- Canvas
- Some Graphic design
- Traditional drawing
- Artistic Design
Timeline
Barista
STARBUCKS COFFEE COMPANY
08.2023 - Current
Beauty Advisor
Ulta Beauty
09.2018 - 04.2019
Barista
STARBUCKS COFFEE COMPANY
01.2018 - 07.2023
High School Diploma -
Fiorello H Laguardia High School
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