Samantha Marsh
Elton,WI
Summary
Certified Medical Assistant with background in patient care, medical documentation and office management. Strengths include thoroughness in conducting clinical procedures, coordinating patient care and effectively managing records. Previous roles have demonstrated an ability in improving workflow processes, ensuring quality compliance and enhancing patient satisfaction. Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
10
10
years of professional experience
Work History
CMA
Anovia Health
Antigo, WI
12.2023 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Registered new patients into practice management software program accurately entering demographic information.
CMA
Northlakes Community Clinic
Lakewood, WI
02.2015 - 12.2023
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Processed orders for medical supplies and lab equipment.
- Administered medications under physician's supervision.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Handled general office duties to support administrative staff during peak hours.
- Prepared treatment rooms for patient examinations.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Incorporated outside records into charts and EHR.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Documented notes during patient visits.
Education
Some College (No Degree) - Medical Assistant
Rasmussen College
Wausau, WISkills
- HIPAA Compliance
- Patient Flow Management
- Patient Scheduling
- Procedure Assistance
- Medical office administration
- Medical Terminology
- Patient-focused care
- Vital signs and examinations
- Phlebotomy
- Medical terminology proficiency
- Vital Sign Monitoring
- Maintaining confidentiality
- Diagnostic Procedures
- Clinical and administrative support
- Electrocardiography (EKG)
- Medical Office Management
References
References available upon request.
Timeline
CMA
Anovia Health
12.2023 - Current
CMA
Northlakes Community Clinic
02.2015 - 12.2023
Some College (No Degree) - Medical Assistant
Rasmussen College
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