Ashley Diorazio
Four Oaks,NC
Summary
Goal oriented and driven to succeed. Able to complete any given task correctly in a timely manner. Excellent patient-relation skills with high standards. Energetic, result oriented, team-player and eager to bring strong skills to a growing health care team.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
CMA
Riverdale Family Medicine
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Taught patients about medications, procedures, and care plan instructions.
- Prepared and administered medications to alleviate patient symptoms.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
Phlebotomist
UNC
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Certified Medical Assistant
JMA Pediatrics
03.2024 - Current
- Collaborated with interdisciplinary teams to develop comprehensive care plans that addressed patients'' unique needs.
- Assisted physicians with comprehensive patient assessments, leading to accurate diagnoses and effective treatment plans.
- Maintained a clean and organized work environment to ensure compliance with infection control protocols and promote patient safety.
- Managed complex medical records, ensuring confidentiality and accessibility for healthcare providers.
- Provided compassionate care to patients during routine appointments, emergency situations, and surgical procedures.
- Acted as a valuable resource for colleagues by sharing advanced CMA knowledge and expertise, fostering a collaborative work environment that promoted continuous improvement.
- Administered medications accurately and safely under physician supervision, reducing the risk of adverse reactions or complications.
- Utilized advanced knowledge of medical terminology and diagnostic testing in daily practice, improving the accuracy of documentation and communication between healthcare professionals.
- Performed phlebotomy services efficiently with minimal discomfort to patients, resulting in higher quality samples for laboratory analysis.
- Utilized electronic health record systems proficiently for accurate documentation of patient encounters, diagnoses, treatments, and follow-up appointments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
- Contributed to improved immunization rates within communities served by administering vaccines according to established guidelines.
- Managed immunization clinics during flu season, efficiently administering vaccines to hundreds of community members.
- Prepared vaccines according to manufacturer guidelines, ensuring proper storage conditions for optimal effectiveness.
- Prepared and administered vaccines and medications, collected specimens and performed other patient care tasks to assist physician with examinations and procedures.
- Conducted research on pediatric health issues, contributing to advancements in the field of pediatrics.
Pharmacy Technician
Walmart
08.2019 - 12.2021
- Entered prescriptions with extensive knowledge of medication brands, generics, and dosages.
- Executed accurate prescription typing with the application of sig codes.
- Ensured accurate data input for patient prescriptions and associated insurance coverage.
- Counted medications, including controlled substances.
- Developed pharmaceutical compounds.
- Qualified to provide vaccines for those five years and above.
- Provided medical care across adult and pediatric patient populations.
- Collaborated with pharmacist to provide necessary assistance.
- Created a welcoming atmosphere for patients while managing safety protocols.
- Adapted effectively to dynamic and time-sensitive work scenarios.
Bartender Shift Manager
Ruby Tuesday
01.2012 - 01.2018
- Managed restaurant opening and closing operations efficiently.
- Processed cash, credit transactions, and gift card payments efficiently.
- Monitored compliance with all alcohol regulations.
- Memorized customer orders and bar drinks efficiently.
Education
Johnston Community College
Smithfield, NCSkills
- Customer Service
- Inventory
- Phlebotomy
- Certified Nursing Assistant
- Medical Terminology
- Medical Billing
- Pharmacology
- Data Entry
- Receptionist
- Vital Signs
- Communications
- Pharmacy Technician
- Patient Care
- Infection Control Training
- Order Entry
- Medical Office Experience
- Experience Administering Injections
- Medical Coding
- Medical Records
- Computer Operation
- Anatomy Knowledge
- Insurance Verification
- Venipuncture
- Triage
- Laboratory Experience
- Medical Scheduling
- HIPAA
- HIPAA compliance
- Patient scheduling
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Reliable team player
- Procedure assistance
- Electronic health records
- Electronic medical records
- Compassionate
- CPR
- Immunization administration
- Specimens collection and processing
- Medical procedures
- Laboratory specimen collection
- Insurance verification
- Appointment setting
- Compassionate caregiver
- Patient care coordination
- Patient flow management
- Sterilization techniques
- First aid
- Medical supply inventory
- Equipment sterilization
- Medical office administration
- Complex Problem-solving
- Trustworthy companion
- Adaptable
- Prioritizing stat orders
- Payment collection
- Medical billing and coding
- Diagnostic procedures
- Valid state driver's license
- Reliable transportation
- Conflict resolution
- Medical billing
- Insurance claims
- Family education
Certification
- Certified Pharmacy Technician (CPhT), 07/01/20
- Adult and Pediatric First Aid/CPR/AED
Personal Information
Authorized To Work: US
Timeline
Certified Medical Assistant
JMA Pediatrics
03.2024 - Current
Pharmacy Technician
Walmart
08.2019 - 12.2021
Bartender Shift Manager
Ruby Tuesday
01.2012 - 01.2018
CMA
Riverdale Family Medicine
Phlebotomist
UNC
Johnston Community College