Samantha Marshall
NASHUA
Summary
Experienced and highly motivated Visuals and Operations Manager passionate about developing innovative methods to drive sales. Specializes in leading teams to increased sales through product design and visual knowledge. Comfortable working in fast-paced and deadline-driven environments. Detail-oriented with strong organizational skills. Hardworking and passionate in everything I set my mind to.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work History
District Visual Lead
GUESS Factory
Merrimack
02.2023 - Current
- Conduct market research to identify trends and consumer preferences to better sell in a multi million dollar a year market.
- Facilitated scheduling of touch-bases and training sessions with product team for a 10-store team.
- Increase individual store revenue through visual merchandising and sales analysis, while also maintaining visual representation in other stores.
- Facilitated talent interviews and training for operations, general selling, and visual product teams.
- Increase traffic through window displays and maintain visual integrity throughout the store on a daily basis.
Store Manager
Things Remembered
Burlington
01.2022 - 01.2023
- Collaborated with team to establish and meet specific daily and yearly objectives for store success.
- Every customer interaction experience was very interactive and consisted of loyalty, honesty, and upselling.
- Managed store operations under single coverage to achieve sales targets.
- Improved customer satisfaction and loyalty through staff training in customer service and product knowledge.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Operations Manager
Forever 21
Peabody
05.2021 - 01.2022
Assistant Manager/Beauty Consultant
Walgreens
Revere
01.2018 - 05.2021
- Consistently surpassed personal sales targets by implementing strategic time management and task prioritization.
- Executed exceptional customer service by addressing client concerns and delivering tailored solutions.
- Increase sales revenue through effective product demonstration and persuasive communication skills.
- Followed reporting closely while trying new strategic measures to increase revenue.
Assistant Manager
Things Remembered
Peabody
06.2016 - 01.2018
Team Leader
Party City
Peabody
10.2014 - 11.2016
Education
Associate of Arts - Psychology
North Shore Community College
Lynn, MA 09.2015 - 05.2018
Skills
- Product analytics
- Product vision
- Data-driven decision making
- Operations management
- Communication
- Problem-solving
- T lime management
- Attention to detail
Timeline
District Visual Lead
GUESS Factory
02.2023 - Current
Store Manager
Things Remembered
01.2022 - 01.2023
Operations Manager
Forever 21
05.2021 - 01.2022
Assistant Manager/Beauty Consultant
Walgreens
01.2018 - 05.2021
Assistant Manager
Things Remembered
06.2016 - 01.2018
Associate of Arts - Psychology
North Shore Community College
09.2015 - 05.2018
Team Leader
Party City
10.2014 - 11.2016