Samantha Martinez
Metairie,LA
Summary
Licensed Esthetician with extensive knowledge of skincare products and techniques. Uses excellent customer service skills to meet spa goals and exceed client expectations. Professional, friendly, organized and reliable. Experience in beauty product sales. Skilled in diverse facial treatments.
Overview
6
6
years of professional experience
Work History
Esthetician
Glass Skin
11.2019 - Current
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, LED light therapy, microneedling, GuaSha, microcurrent & more.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering results.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Perform treatments for all Fitzpatricks, skin types & conditions.
- Stocked treatment rooms with proper supplies.
- Cleared acne clients by developing personalized treatment plans, lifestyle/diet adjustments & product homecare.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Participated in ongoing professional development opportunities to stay current on industry trends and massage techniques.
- Assisted management in inventory, regularly monitoring stock levels and placing orders as needed.
- Assisted in developing monthly promotions to attract new clientele.
- Promoted overall wellness among clientele by incorporating aromatherapy techniques into treatments when appropriate.
- Created repeat business by developing long-term relationships with regular customers.
- Resolved customer complaints and facilitated conflict resolutions.
- Suggested appropriate therapy based on current health of client.
Esthetician
Instabeauty Salon & Spa
03.2019 - 03.2021
- Executed all daily opening and closing duties.
- Provided excellent customer service and skin care treatments such as Microdermabrasion, Hydrodermabrasion, Chemical peels & Dermaplaning.
- Trained new estheticians for management.
- Advised guests on special events and product promotions.
- Educate clients on skin care procedures and products.
- Prepared client rooms and sterilize equipment.
- Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
- Pursued continuing education to learn new advances in skin condition treatments.
Esthetician
Massage Envy
10.2018 - 02.2019
- Completed facials, Dermal Infusions and chemical peels.
- Responded to needs and requests of spa director.
- Researched various types of spa therapies and treatments to be better informed of spa services.
- Kept work area clean and neat to stay productive.
- Collected client history before planning treatments.
- Sold spa exclusive skin care products and encouraged service upgrades.
- Maintained spa appearance, cleanliness and sterilized equipment.
- Learned new techniques, including complete chemical peel process.
Education
Yakov Gershkovich Sculptural Facelifting (Current)
Integrative Nutrition Gut Microbiome Course | 2022
Certified (Face Reality) Acne Specialist | 2021
Skin For Life Dermaplaning Certification | 2019
Microdermabrasion Certification | 2018
Esthetics
John Jay Beauty College 2019
High School Diploma -
John Curtis | 2011
Skills
- Sanitation maintenance
- High tech machine experience
- Advanced facial massage techniques
- Skincare product knowledge
- Skin nutrition advice
- Extractions and pore cleansing
- Customized skincare plans
Timeline
Esthetician
Glass Skin
11.2019 - Current
Esthetician
Instabeauty Salon & Spa
03.2019 - 03.2021
Esthetician
Massage Envy
10.2018 - 02.2019
Yakov Gershkovich Sculptural Facelifting (Current)
Integrative Nutrition Gut Microbiome Course | 2022
Certified (Face Reality) Acne Specialist | 2021
Skin For Life Dermaplaning Certification | 2019
Microdermabrasion Certification | 2018
Esthetics
John Jay Beauty College 2019
High School Diploma -
John Curtis | 2011
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