Samantha Maurose
Miami,FL
Summary
Obtain a leadership position as a Clinical Center Manager where my clinical experience and past leadership experience can be fully utilized to improve patient satisfaction and ensure the center's successful operation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Care Promoter
Chen Senior Medical Center
North Miami, USA
09.2022 - Current
- Performs direct patient care duties as/when needed
- Collaborates with Center leaders to provide VIP service to patients & staff
- Preparing patients for examinations by the physician
- Assisting with minor procedures as directed by the physician
- Manages medical equipment and supply inventory & orders
- Assist with new clinical team members ensuring they are fully trained
- Performs other duties as assigned and modified at manager’s discretion
- Collaborates with Clinical Center Manager with duties/task in office
- Monthly ACE / Internal Audit Assessments
Retail Supervisor
CVS Health
Miami, USA
01.2020 - 01.2022
- Handling customer inquiries and complaints
- Ensuring positive customer interactions and resolving issues promptly
- Promoting customer loyalty and satisfaction
- Manage 4-5 employees per shift
- Scheduling shifts and assigning tasks
Education
Associate of Science - Nursing
Concorde Career College
Miramar, FL02.2020
Skills
- Strong interpersonal communication skills
- Fluent in English & Creole
- Ability to delegate & initiate tasks/duties
- People oriented, Positive attitude, Team Engagement
- Problem analysis and problem solving
- Organizational skills and customer service oriented
- Adaptability and ability to work under pressure
- Proficiency in MS Word, PowerPoint, Excel, and Outlook
- Knowledge of administrative & medical office procedures
- Ability to maintain confidentiality
- Knowledge of GAP’s & HEDIS reports
Certification
- Registered Nurse (A.S.)
- Basic Life Support (BLS)
References
References available upon request.
Timeline
Care Promoter
Chen Senior Medical Center
09.2022 - Current
Retail Supervisor
CVS Health
01.2020 - 01.2022
Associate of Science - Nursing
Concorde Career College
Similar Profiles
Kariesa BrownKariesa Brown
Family Medicine Physician at Chen Senior Medical CenterFamily Medicine Physician at Chen Senior Medical Center
Sam Zand M.D.Sam Zand M.D.
Primary Care Physician at Chen Senior Medical CenterPrimary Care Physician at Chen Senior Medical Center
Chabelis GomezChabelis Gomez
Front Desk Receptionist at Chen Senior Medical CenterFront Desk Receptionist at Chen Senior Medical Center
Babajide AdebayoBabajide Adebayo
VP, Client Success - Alternative Solutions at ICapital NetworkVP, Client Success - Alternative Solutions at ICapital Network
Azanny MartinezAzanny Martinez
Registered Nurse, Emergency Department at Baptist Health Hospital South FloridaRegistered Nurse, Emergency Department at Baptist Health Hospital South Florida