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TYSHENA WHITE
Riverdale,Riverdale
Summary
Experienced with therapeutic techniques and interventions to guide clients towards mental wellness. Utilizes evidence-based practices to create effective treatment plans. Strong understanding of client assessment and crisis management, ensuring quality care and support. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Care Promoter
JenCare Senior Medical Center
East Point, GA
12.2024 - Current
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Scheduled and coordinated 25 or more appointments per day, reducing patient wait times by 15%.
Certified Medical Assistant
Genesis Alliance for Mental Wellness, LLC
Decatur, GA
04.2024 - 12.2024
- Communicated clearly and effectively with patients to verify information, determine the purpose of the visit, and record medical history.
- Administered injections and medications to 20 or more patients weekly under physician supervision
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
Certified Medical Assistant
Digestive Healthcare
Atlanta, GA
03.2023 - 04.2024
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Maintained 100% compliance with HIPAA and infection control protocols
Package Handler
FedEx
Atlanta, GA
02.2023 - 01.2024
- Loaded and unloaded 1,000 + packages per shift in a high-volume distribution environment
- Scanned and sorted 800-1,200 packages daily with 99% accuracy, ensuring timely delivery
- Collaborated with a team of 10-20 staff members to meet tight shipping deadlines
Certified Medical Assistant
NextCare Urgent Care
Mesa, AZ
04.2022 - 01.2023
- Maintained environmental integrity and aesthetics - ensured all areas are safe and clean
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Accurately recorded vital signs for 40+ patients per shift, ensuring timely documentation in EMR systems
Phlebotomist
Quest Diagnostics
Beaverton, OR
08.2021 - 10.2021
- Performed duties including: venipuncture, retrieving test results, and entering results into an electronic database
- Processed lab specimens with 98% accuracy, minimizing errors and delays
- Properly handled all specimens according to the company's guidelines, protocols, and safety procedures while always maintaining a sanitary and safe workplace
Certified Medical Assistant
The Corvallis Clinic
Corvallis, OR
03.2019 - 05.2020
- Ordered supplies, analyzed medical records for accuracy and completeness, and computed procedures in a streamlined manner
- Assisted the Doctor or PA with procedures and administered OTC medications, as well as taught patients how to use medical equipment
- Assisted with care for 30-50 patients daily in a fast-paced clinical setting
Caregiver
In-Home Supportive Services
Indio, CA
04.2010 - 09.2018
- Provided daily care for 3-5 clients per shift, supporting bathing, dressing, and mobility
- Assisted with medication management for 10+ patients weekly, ensuring adherence to prescribed schedules
- Improved client satisfaction by maintaining a safe and supportive environment, reducing fall incidents by 20%
Education
Bachelors Degree - Criminal Justice
Western Oregon University
Monmouth, OR08-2023
Associate of Science - Criminal Justice
Linn Benton Community College
Albany, OR06-2021
Skills
- Proficient in Microsoft Office
- Knowledge of criminal law
- Regulatory Compliance
- Analytical Skills
- Stress reduction techniques
- Behavior management
- De-escalation techniques
- Behavior observation
Accomplishments
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
- Reduced turnaround time on lab results by 100%.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
- CCMA - Certified Clinical Medical Assistant
Languages
English
Timeline
Care Promoter
JenCare Senior Medical Center
12.2024 - Current
Certified Medical Assistant
Genesis Alliance for Mental Wellness, LLC
04.2024 - 12.2024
Certified Medical Assistant
Digestive Healthcare
03.2023 - 04.2024
Package Handler
FedEx
02.2023 - 01.2024
Certified Medical Assistant
NextCare Urgent Care
04.2022 - 01.2023
Phlebotomist
Quest Diagnostics
08.2021 - 10.2021
Certified Medical Assistant
The Corvallis Clinic
03.2019 - 05.2020
Caregiver
In-Home Supportive Services
04.2010 - 09.2018
Associate of Science - Criminal Justice
Linn Benton Community College
Bachelors Degree - Criminal Justice
Western Oregon University
Dean's List
- Demonstrated consistent high-level performance across all coursework
- Ranked among the top-performing students for academic achievement
- Maintained a GPA of 3.4 while balancing coursework and responsibilities