Samantha McColley, MHA, RHIT, CPHIMS
Summary
Results-driven professional with over 10 years of progressive leadership experience and a proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing Mayo Clinic practice needs.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Instructor in Healthcare Administration
Mayo Clinic
06.2023 - Current
- Mentor colleagues within the Clinical Informatics & Practice Support division.
- Present scholarly and innovative topics at national healthcare conferences, including Epic’s eXpert User Group (XGM) and User Group Meeting (UGM), the American Telehealth Association conference, OR Manager conference, the National Sleep Medicine conference, and Healthcare Information and Management Systems Society (HIMSS) conference.
- Co-authored three peer-reviewed articles on digital health.
Solution Architect Informatics
Mayo Clinic
10.2022 - Current
- Lead a team of Clinical Systems Specialists and Clinical Project Specialists in supporting the Surgical and Procedural, Beaker (Lab), and Remote Patient Monitoring Plummer Chart applications across the Mayo Clinic Enterprise.
- Collaborate closely with the Plummer Chart Operations Team and end users to provide solutions for complex issues and contribute to strategic roadmap planning.
- Developed and implemented enhanced processes for the approval of Plummer Chart Scales and Scores, as well as the Plummer Chart Storyboard approval process.
Senior Informatics Clinical Specialist
Mayo Clinic
03.2020 - 10.2022
- Co-led the Center for Digital Health (CDH) Review Group where I assisted with change request reviews.
- Streamlined workflow processes within the CDH Interactive Care Plan informatics implementation and support model.
- Enhanced the Remote Patient Monitoring clinical and operational teams performance and efficiencies by providing innovative Plummer Chart workflows and configuration ideas.
- Provided guidance and mentoring to Nursing and Clinical Informatics staff.
Informatics Clinical Specialist
Mayo Clinic
09.2013 - 03.2020
- Chaired and co-chaired several ambulatory practice committees, including the Mayo Clinic External Outreach Integrated Workgroup (IWG), the Mayo Clinic Health System (MCHS) OB Documentation Workgroup, and the MCHS Integrated EHR Committee.
- Led the Informatics Reporting application team, established a standardized report request specification worksheet, and delivered reporting education to the full informatics team.
- Appointed as the informatics lead for the Dermatology Specialty Council, where I developed an efficient process for the enterprise-wide vetting of Dermatology change requests.
- Gained in-depth knowledge of nursing and provider EHR functions, providing workflow and functionality assistance for ambulatory practices.
Patient Access Specialist
Mayo Clinic
07.2011 - 09.2013
- Contributed to the development and configuration of the insurance verification software adopted by the Mayo Clinic enterprise.
- Configured and implemented a patient estimate system for MCHS SWMN specialty practices.
- Trained staff on registration, scheduling, and insurance verification processes within the MCHS SWMN region.
- Monitored and analyzed errors related to the registration interface to the billing system, insurance, and scheduling.
- Developed reference guides to enhance productivity and efficiency among registration and scheduling staff.
Education
Master of Arts - Project Management
Keller Graduate School of Management
01-2017
Master of Science - Healthcare Administration And Informatics
University of Phoenix
01-2013
Bachelor of Science - Healthcare Administration
University of Phoenix
01-2011
Associate of Applied Science - Health Information Technology
Ridgewater College
01-2008
Skills
- Experienced cross-functional team leader
- Complex Problem-solver
- Expert in staff training and development
- Strong communication skills
- Continuous learning mindset
- Extensive knowledge in workflow optimization
Certification
Registered Health Information Technician (RHIT), American Health Information Management Association (AHIMA): 2014
Certified Professional in Healthcare Information and Management Systems (CPHIMS), Health Information and Management Systems Society (HIMSS): 2019
Epic Cogito (Reporting), Epic Systems Certification: 2019
Epic OpTime (Surgery), Epic Systems Certification: 2023
EpicCare Ambulatory, Epic Systems Proficiency: 2017
Silver Quality, Mayo Clinic Quality Academy: 2016
Timeline
Instructor in Healthcare Administration
Mayo Clinic
06.2023 - Current
Solution Architect Informatics
Mayo Clinic
10.2022 - Current
Senior Informatics Clinical Specialist
Mayo Clinic
03.2020 - 10.2022
Informatics Clinical Specialist
Mayo Clinic
09.2013 - 03.2020
Patient Access Specialist
Mayo Clinic
07.2011 - 09.2013
Master of Arts - Project Management
Keller Graduate School of Management
Master of Science - Healthcare Administration And Informatics
University of Phoenix
Bachelor of Science - Healthcare Administration
University of Phoenix
Associate of Applied Science - Health Information Technology
Ridgewater College
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