Samantha McDowell
Lindenhurst
Summary
Dedicated Pet Specialist with strong skills in animal care, medicine administration, and customer education. Committed to maintaining cleanliness and quality care, ensuring the well-being of animals and satisfaction of pet owners.
Overview
4
4
years of professional experience
Work History
PetSmart Pet Specialist
PetSmart
Farmingdale
02.2022 - Current
- Assisting customers with selecting appropriate food, enclosures, bedding, toys, and any other type of necessary care for the pet they already own or are looking to own.
- Educating customers on how to properly care for and handle animals.
- Maintaining cleanliness around the sales floor and back rooms, such as keeping up with dishes, taking out the garbage, doing laundry, sweeping, disinfecting, cleaning up spills, making sure items are in their respective spots, and making sure to keep items off of the floor.
- Maintaining cleanliness within animal enclosures, such as ensuring animals have fresh water, fresh food, fresh bedding, and cleaning up any animal droppings.
- Observing animals throughout the day, looking for any signs of stress or illness.
- Administering medications prescribed by vets to animals within our care.
- Transporting animals to and from the vet within working hours.
- Maintaining accurate medical records, including medical history and medicine schedules.
- Following precise feeding schedules to the animals within our care.
- Answering phone calls and helping customers through the phone with general questions, including information about food, animal care, price inquiries, and inventory checks.
- Working with other employees and higher-ups to maintain order throughout the store, helping stock shelves, and keeping inventory.
- Working the cash register and helping customers with checking out their items.
Concessions Worker
Farmingdale Lanes
Farmingdale
03.2021 - 08.2021
- Serving food and beverages to customers within an efficient time frame.
- Helping to set up and take down areas for large events.
- Operating the cash register and processing transactions.
- Maintaining cleanliness and organization throughout the concession stand, and nearby tables.
- Maintaining inventory on food items, cleaning supplies, condiments, utensils, and napkins.
- Working with other team members to ensure a good and smooth-running business.
- Working with customers to answer questions and concerns.
- Preparing different types of food and beverages.
- Adhering to health and safety regulations, such as keeping countertops, floors, utensils, and other equipment clean and disinfected.
Education
High School Diploma -
Lindenhurst Senior High School
Lindenhurst, NY06-2021
Associate of Arts - Liberal Arts
Suffolk County Community College
Brentwood, NY05-2024
Skills
- Medical record keeping
- Animal care
- Medicine administration
- Customer education
- Enclosure maintenance
- Problem solving
- Attention to detail
- Effective communication
- Time management
- Team collaboration
- Sales transactions
- Inventory management
Timeline
PetSmart Pet Specialist
PetSmart
02.2022 - Current
Concessions Worker
Farmingdale Lanes
03.2021 - 08.2021
High School Diploma -
Lindenhurst Senior High School
Associate of Arts - Liberal Arts
Suffolk County Community College
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