Samantha Mejia
Mesa,AZ
Summary
Highly motivated, detail-oriented professional that demonstrates ability to develop and implement successful plans of action. Ability to handle multiple projects simultaneously and possessing strong problem-solving skills to reduce barriers for a high degree of accuracy.
Overview
18
18
years of professional experience
Work History
Complex Restitution Specialist
Brown & Joseph
Mesa, AZ
09.2022 - Current
- Created guidelines for newly developed team by creating workflows for restitution/litigation process and handling.
- Maintained over 200 files and controlled records to show correspondence activities.
- Prepared documents and correspondence such as damage claims, asset searches and restitution requests, by analyzing existing evidence on file.
- Developed and maintained productive working relationships with District Attorney’s and Police Departments.
- Collaborated with legal counsel to make organizational claims decisions aligning with governing laws.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Title Coordinator
DriveTime
11.2020 - 09.2022
- Performed data entry and other administrative tasks to keep records and files organized and accurate.
- Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
- Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
- Contacted Florida Motor Vehicle Department to determine status of pending titles.
- Analyzed title documents to identify potential issues and resolve any discrepancies.
- Examined and verified up to 300 titles weekly.
Claim Specialist
State Farm
08.2011 - 02.2020
- Escalated files with significant indemnity exposure to supervisor for further investigation.
- Responded to inquiries by answering questions, providing information and directing customers to appropriate resources.
- Understood requirements for disputes, gathered evidence to support claims and prepared customer cases to handle appeals.
- Reviewed new files to determine current status of claim and to develop plan of action.
- Monitored compliance with regulations and industry best practices to promote fair and proper treatment for insured customers.
- Negotiated with other involved parties to arrange settlements for maximum results.
Pharmacy Technician
HyVee Foods
08.2010 - 08.2011
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Cashier
Aldi
03.2006 - 06.2010
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
Intern
Iowa City Police Department
01.2008 - 03.2008
- Participated in workshops and presentations related to projects to gain knowledge.
Education
Associate of Arts -
North Iowa Area Community College
Mason City, IA05.2007
Associate degree - Law Enforcement
Kirkwood Community College
Cedar Rapids, IA05.2008
Bachelor’s Degree - Criminal Justice
Doane College
Lincoln, NE05.2015
Skills
Strategic Initiatives
- Problem Resolution
- Insurance Terminology
- Operational Improvements
- Legal Requirements
- Data Entry
- Effective Communication Skills
Certification
- CNP - Certified Notary Public
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Complex Restitution Specialist
Brown & Joseph
09.2022 - Current
Title Coordinator
DriveTime
11.2020 - 09.2022
Claim Specialist
State Farm
08.2011 - 02.2020
Pharmacy Technician
HyVee Foods
08.2010 - 08.2011
Intern
Iowa City Police Department
01.2008 - 03.2008
Cashier
Aldi
03.2006 - 06.2010
Associate of Arts -
North Iowa Area Community College
Associate degree - Law Enforcement
Kirkwood Community College
Bachelor’s Degree - Criminal Justice
Doane College
Similar Profiles
Diane RamelliDiane Ramelli
Client Service Represenetive at Brown And Joseph, LLCClient Service Represenetive at Brown And Joseph, LLC
Mya AndersonMya Anderson
Care Giver at Joseph BrownCare Giver at Joseph Brown
Laura FerraraLaura Ferrara
Regulatory Specialist- Senior at St. Joseph Hospital- St. Charles, St. Joseph Hospital- Wentzville, St. Joseph Hospital- Lake St. Louis, Kisker Outpatient Surgery CenterRegulatory Specialist- Senior at St. Joseph Hospital- St. Charles, St. Joseph Hospital- Wentzville, St. Joseph Hospital- Lake St. Louis, Kisker Outpatient Surgery Center