Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Diabetes Processing Sales Specialist - Team Lead
Medtronic
05.2017 - Current
Partners with health care providers (HCP) to establish processes regarding communication and how best to leverage existing relationships
Collaborates with field and inside sales teams on best practices regarding document collection, authorizations/payor criteria and processes to maximize conversion rates.
Works closely with external distributor partners to ensure customer product shipments are fulfilled timely and at specified volumes.
Follows all company policies and procedures to deliver quality work.
Plans and executes weekly distributor calls and processing sales teams meetings.
Prepares bi-weekly and/or monthly district pipeline audits to determine business needs and areas of opportunity.
Ensures daily tasks and reporting are aligned with operational needs and business targets
Consistently meets and exceeds monthly/quarterly/yearly quota goals for territory team and region.
Establishes and trains team members on process improvement activities to ensure productive and successful business relationships.
Understands commercial and government insurance payer requirements
Sales Specialist - Key Holder
Diane von Furstenberg
06.2012 - 09.2016
Contributed to sales team by generating consumer interest through building relationships with local and international clientele
Planned and coordinated monthly in-store events and reported directly to corporate executive management
Consistently exceeded monthly sales goals
Assisted in recruiting and training sales teams for store grand opening and sales events
Assisted with bi-annual inventory audits
Partnered with other DVF store locations to meet client needs.
Sales Development Intern
Nordstrom
06.2016 - 08.2016
Gained hands-on experience working with customers on sales floor
Achieved $42,387 in total net sales during internship
Exceeded department sales goal 4 out of 5 selling periods
Acquired in-depth understanding of retail business and marketing strategies
Built strong relationships with customers by establishing trust in my knowledge about our line of products
Met and exceeded multiple department, store, and individual sales and productivity goals after brief training and time in sales position
Assisted team with product training and product knowledge
Timeline
Diabetes Processing Sales Specialist - Team Lead
Medtronic
05.2017 - Current
Sales Development Intern
Nordstrom
06.2016 - 08.2016
Bachelor of Science - Family Consumer Science, Business Administration
Texas State University
08.2012 - 12.2016
Sales Specialist - Key Holder
Diane von Furstenberg
06.2012 - 09.2016
Education
Bachelor of Science - Family Consumer Science, Business Administration
Texas State University
San Marcos, TX
08.2012 - 12.2016
Skills
Team leadership
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Accomplishments
Management Development Program May 2020 - May 2021
L.I.N.K Mentor Training Program April 2018 - Present