SAMANTHA MERCIER
Dallas,US
Summary
Utilized strong leadership and organizational skills to supervise teams and manage operations in high-pressure settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Corrections Officer Sergeant
Florida Department of Corrections
Miami, FL
12.2022 - Current
- Maintained security and order within the correctional facility, ensuring the safety of staff and inmates
- Monitored inmate activities and conducted thorough inspections of facilities to prevent contraband and maintain order.
Line Supervisor
Sadelle’s
Miami, FL
03.2022 - 12.2022
- Managed inventory, reducing waste through effective storage and rotation of ingredients.
- Managed operation of kitchen equipment to ensure optimal functionality and safety standards.
- Trained new line cooks, enhancing team skills in recipe execution and safety.
Kitchen Supervisor
REEF Kitchens
Miami, FL
05.2021 - 04.2022
- Managed daily kitchen operations, ensuring seamless workflow and timely service
- Led team of 15, enhancing efficiency and fostering a collaborative environment
- Trained staff, improving skills and performance through effective coaching
- Collaborated on menu planning, integrating seasonal ingredients for customer satisfaction
- Optimized inventory management, reducing waste and controlling costs
Picker/Packer
Amazon.com
Opa-locka, FL
02.2021 - 05.2021
- Picked and packed orders efficiently, ensuring timely delivery and customer satisfaction.
- Utilized inventory software to track stock levels, maintaining optimal warehouse organization.
Cashier/Customer Service
Pollo Tropical
Hollywood, FL
05.2019 - 04.2020
Education
High School Diploma - undefined
Hallandale High School
Hallandale Beach, FL06.2018
Skills
- Assisted customers with inquiries and issues to enhance satisfaction Supported team members in achieving service goals through effective communication Organized inventory to streamline operations and improve efficiency
Certification
- Print and Digital Media Publication Using Adobe InDesign CS6 May 2018 - Present
- Food Handler Certification May 2018 - Present
LANGUAGES
Haitian Creole (Native), French (Highly proficient).
Timeline
Corrections Officer Sergeant
Florida Department of Corrections
12.2022 - Current
Line Supervisor
Sadelle’s
03.2022 - 12.2022
Kitchen Supervisor
REEF Kitchens
05.2021 - 04.2022
Picker/Packer
Amazon.com
02.2021 - 05.2021
Cashier/Customer Service
Pollo Tropical
05.2019 - 04.2020
High School Diploma - undefined
Hallandale High School