Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Cashier Team Lead
Elvira Molina
600 E Malloy Bridge Rd Seagoville, TX 75159 Unite
11.2024 - Current
Supervised daily cash handling procedures to ensure accuracy and compliance with company policies.
Trained and mentored new cashiers, enhancing team performance and customer service skills.
Managed scheduling for cashier staff, optimizing coverage during peak hours to improve efficiency.
Implemented inventory tracking systems to minimize discrepancies and streamline stock management.
Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Processed both cash and card purchases and returns.
Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
Developed strong relationships with repeat customers through friendly service interactions.
Fryer
Elvira Molina
600 E Malloy Bridge Rd Seagoville, TX 75159 Unite
2024 - Current
Operated fryers to prepare food items consistently and efficiently.
Maintained cleanliness and organization of workstations and equipment.
Monitored cooking times and temperatures to ensure product quality.
Assisted in training new employees on fryer operation and safety protocols.
Unloaded food supplies from distributor trucks and efficiently organized inventory.
Disinfected workspace and washed all utensils and dishes to maintain hygienic kitchen.
Ensured consistent food quality by conducting regular taste tests and adjusting cooking methods as needed.
Customer Service Cashier
Dairy Queen Restaurant
Dallas, TX
11.2023 - 09.2024
Greeted customers and provided friendly customer service.
Operated cash registers to process payments for goods and services.
Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Executed thorough sweeping and mopping of floors to maintain cleanliness and hygiene standards.
Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
Executed meal preparation in alignment with established recipes and menus.
Cleaned kitchen equipment, surfaces, utensils and dishes.
Coordinated with wait staff to ensure timely delivery of meals to customers.
Education
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John Horn High School
Mesquite, TX
Skills
Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
Oversaw merchandise restocking operations to ensure inventory accuracy
Executed cash handling procedures to ensure accurate financial transactions
Assisted in communication with clients in English and Spanish Supported team members in translating documents and materials Facilitated language exchange sessions to enhance team collaboration
Collaborated with team members to achieve project goals Supported colleagues in completing tasks efficiently Assisted in maintaining a positive team environment
Facilitated effective verbal communication to enhance team collaboration
Facilitated customer interactions to enhance service delivery
Processed customer orders efficiently and accurately
Facilitated kitchen operations by assisting with food preparation and maintaining cleanliness
Executed food preparation processes to ensure timely service delivery