Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Samantha Messier

Summary

Accomplished and certified Pharmacy Technician with over 4 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.

Overview

10
10
years of professional experience
4
4

Years of Pharmacy Experience

Work History

Pharmacy Technician

Walgreens
08.2019 - 08.2021
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.

Pharmacy Technician

Walgreens
03.2018 - 06.2019
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Stocked, labeled and inventoried medication to keep accurate records.

Customer Service Associate

Walgreens
07.2017 - 06.2019
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.

Electronic Technician

MASElectronics
03.2014 - 06.2016
  • Used diagnostic tools to identify hardware failures and replace non-functional components.
  • Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Linked computers to network and peripheral equipment.

Patient Support Advocate

Shields Health Solutions
Stoughton, MA
02.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Certification For Pharmacy Technician - Pharmacy

Walgreens - On Job Training
Spring Branch, TX

High School Diploma -

Agawam High School
Agawam, MA
06.2015

Skills

  • FDA Drug Safety Guidelines
  • Manual and Automated Medication Dispensing
  • Advanced Mathematical Skills
  • Complex Problem-Solving
  • Medicare and Medicaid Processes
  • Assisting Pharmacists
  • Active Listening
  • Critical Thinking
  • Patient Data Management Systems

Additional Information

Hobbies: Reading, Drawing, and Outdoor Activities


I excel working in-group and coordinating with peers to ensure safety guidelines are being met and productivity is maximized. I am very driven to always improve my pre-existing skill set and acquire more knowledge/skills.


Long-term I'm aiming to become fully certified within the pharmacy and attain a managerial position.


Timeline

Patient Support Advocate

Shields Health Solutions
02.2023 - Current

Pharmacy Technician

Walgreens
08.2019 - 08.2021

Pharmacy Technician

Walgreens
03.2018 - 06.2019

Customer Service Associate

Walgreens
07.2017 - 06.2019

Electronic Technician

MASElectronics
03.2014 - 06.2016

Certification For Pharmacy Technician - Pharmacy

Walgreens - On Job Training

High School Diploma -

Agawam High School

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Samantha Messier