Caroline Albano
Derry,NH
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to [Company]. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service. Driven Pharmacy Technician with [Number] years of experience and success in working within fast-paced [Type] pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy. Accomplished and certified Pharmacy Technician with over [Number] years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
08.2006 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Education
No Degree - Physical Education Teaching And Coaching
Boston State College
Boston, MA06.1980
Skills
- Team Collaboration
- Quality Assurance and Control
- Pharmacy Records Management
- Manual and Automated Medication Dispensing
- Patient Confidentiality
- Drug Storage Procedures
- Pharmaceutical Sales and Services
- Patient Education
- Updating Medication Histories
- Ordering and Stocking Medications
- Advanced Math Skills
- Preparing Bubble Packs
- Stocking Shelves
- Medicare and Medicaid Processes
- Assisting Pharmacists
- FDA Drug Safety Guidelines
- Labeling Prescriptions
- Proper Labeling Procedures
- Problem-Solving Skills
- Cash Register Operation
- Typing Medication Labels
- Critical Thinking
- Laboratory Operations
- Records Preparation
- FDA and HIPAA Compliance
- Active Listening
- Secure Storage of Medications
- Medication Therapy Management
- Verifying Orders
- Equipment Cleaning and Maintenance
- Preparing Bulk Medications
- Receiving Incoming Supplies
- Prescription Pricing
- Resolving Customer Issues
- Aseptic Techniques
- Reading Comprehension
- Drug Formulation
- Social Perceptiveness
- Answering Customer Questions
- Complex Problem-Solving
- Attendance Oversight
- Microsoft Excel
- Payment Processing
- Microsoft Office
- Staff Development
- Judgment and Decision-Making
- Microsoft Outlook
- Troubleshooting Malfunctioning Equipment
- Time Management
- Insurance Claim Processing Software
- New Hire Onboarding
- Supporting Pharmacy Operations
- Dispensing Medications
- Medication and Equipment Invoicing
- Dosage Calculation
- Pharmaceutical Preparation
- Demographic Profiling
- Wholesale Ordering
- Point-of-Sale (POS) Software
- IV Preparations
- Label Products
- Secure Drug Inventory
- Routine Inspections
- Organization and Prioritization
- Pyxis MedStation Software
- High-Volume Environments
- Product and Service Merchandising
- Operation Monitoring
- Intravenous Admixture Preparation
- Medical Condition Coding Software
- Prescriptions Management
- Resolving Complaints
- Management of Personnel Resources
- Staff Leadership
- Pyxis MedStation
- Drug Utilization Review
- Fill Orders
- Pharmaceuticals Mixing
- Profile Updating
- Quality Control Analysis
- Customer Identification Checks
- Prescription Refill Fulfillment
- Drug Compatibility Software
- Prescription Preparation
- Systems Analysis
- Profit Margins
- FDA and ICH Guidelines
- Restock Shelves
- Product Markdowns
- HIPAA
- Mathematics
- Coordination
- Service-Orientation
- Monitoring
- Writing
- Instructing
- Pharmacokinetics
- Programming
- Homeopathy
- Negotiation
Certification
- CPhT - Certified Pharmacy Technician
- Certified vaccinated , cvs - 3 years
- CPR first aid , American Red Cross - 2 years
Timeline
Pharmacy Technician
CVS Pharmacy
08.2006 - Current
No Degree - Physical Education Teaching And Coaching
Boston State College
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