Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Minter

Aragon,GA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Senior Coordinator

Walmart
06.2023 - Current
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Updated account information to maintain customer records.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Handled customer inquiries and suggestions courteously and professionally.

Engagement Specialist

Carenet Healthcare
02.2023 - 07.2023
  • Maintained confidential patient, employee, and company information in compliance with company policies and regulatory requirements.
  • Provided exceptional customer service to patients, answering questions and addressing concerns.
  • Entered patient demographic and insurance data into an electronic medical record system.
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction.

Machine Operator

Shaw Industries
02.2018 - 02.2023
  • Made timely adjustments to machine operations and components to meet the demands of different production orders.
  • Multi-tasked to keep all assigned projects running effectively and efficiently.
  • Achieved challenging production goals consistently by optimizing machine operation.

Customer Service Representative

Ingles Supermarket
02.2016 - 10.2017
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products and services.
  • Delivered exceptional customer service to every customer by using extensive knowledge of products and services and creating welcoming, positive experiences.

Education

High School Diploma -

Rockmart High School
Rockmart, GA
06.2016

Skills

  • Critical Thinking
  • Reading Comprehension
  • Active Listening
  • Issue and Conflict Resolution
  • Computer Skills
  • Attention to Detail
  • Good Communication
  • Self-Motivated
  • Data Entry
  • Multitasking Abilities
  • Customer support
  • Salesforce

Timeline

Senior Coordinator

Walmart
06.2023 - Current

Engagement Specialist

Carenet Healthcare
02.2023 - 07.2023

Machine Operator

Shaw Industries
02.2018 - 02.2023

Customer Service Representative

Ingles Supermarket
02.2016 - 10.2017

High School Diploma -

Rockmart High School

Similar Profiles

CREATE PROFILE
Samantha Minter