Samantha Moglia
Mannford
Summary
Accomplished warehouse associate with 5+ years of experience in warehouse operations, customer service, and sales. Proficient in order picking, packaging, and inventory control. Possess a strong background in forklift operation, pallet jack certification, and hazardous materials handling. Proven track record in maintaining a safe and efficient work environment, with a focus on process improvement and leadership.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Ferguson
Lebanon
08.2024 - Current
- Loaded, unloaded, transported, and stacked materials through careful operation of various warehouse equipment, including forklifts.
- Prepared clear and concise audit reports summarizing findings, recommendations, and action plans, and maintained up-to-date knowledge of auditing standards, laws, and regulations.
- Collaborated with team members, using handheld scanners to meet daily picking targets in a fast-paced warehouse environment.
- Performed regular quality checks on items to ensure they met company standards.
- Assisted in organizing and maintaining the layout of the warehouse to ensure optimal efficiency.
Lead Sales Keyholder
Dollar General
Bradyville
06.2024 - Current
- Managed store operations, ensuring a smooth and efficient operation.
- Provided exceptional customer service by assisting customers with product selection, answering inquiries, and resolving any issues at hand.
- Contributed ideas for improving store layout, displays, promotions, and overall customer experience.
- Assisted in receiving shipments, unpacking merchandise, stocking shelves, and maintaining accurate inventory records through regular stock checks.
- Handled cash transactions accurately and efficiently while following proper cash-handling procedures.
Warehouse Associate
Chewy Warehouse
Nashville
01.2024 - 08.2025
- Received, inspected, and documented shipments of products, utilizing a forklift and other equipment to safely transport the products within the warehouse, while following all safety protocols and procedures.
- Collaborated with team members on accurately picking and packing orders in a timely manner, ensuring proper labeling and documentation. Communicating with supervisors about any issues or concerns that may arise.
- Maintained a clean and organized work area, promoting safety and efficiency.
- Trained new warehouse associates on proper procedures for receiving, storing, and shipping products.
Lead Sales Key Holder
Dollar General
Choctaw
12.2020 - 04.2021
- Processed customer transactions accurately and efficiently, handling cash, credit cards, electronic payments, and returns. Maintaining a balanced cash drawer at all times and reconciling discrepancies promptly.
- Assisted in inventory management by regularly monitoring stock levels.
- Implemented effective upselling techniques to increase sales of promotional items, or add-ons.
- Trained new employees on operating the point-of-sale (POS) system and cash registers proficiently.
- Performed opening and closing duties. Including balancing the cash drawers, maintaining work and store cleanliness, and stocking products on shelves.
Order Filler
Family Dollar Distribution Center
Duncan
08.2018 - 11.2020
- Utilized handheld scanners and computer systems to efficiently pick orders and track inventory levels.
- Collaborated with team members to ensure the timely completion of daily order fulfillment targets.
- Assisted in the organization and cleanliness of warehouse space to optimize storage, and improve overall efficiency.
- Developed and maintained strong working relationships with suppliers and vendors to ensure the timely delivery of products.
- Demonstrated excellent attention to detail, having a 99% accuracy rate when picking products and labeling packages for shipment, ensuring that correct addresses and shipping methods were used.
Education
High School Diploma -
Homeschooled
04-2017
Skills
- Collaborative teamwork
- Forklift operation
- Shipping documentation
- Material audits
- Optimizing efficiency
- Cash handling and management
- Attentive customer service
- Warehouse operations
- Self-motivated and independent
- Packaging and picking
- Task prioritization
- Computer skills
Certification
- Pallet Jack Certification.
- UPS DOT Hazardous Materials Certificate.
References
- Available upon request.
Timeline
Warehouse Associate
Ferguson
08.2024 - Current
Lead Sales Keyholder
Dollar General
06.2024 - Current
Warehouse Associate
Chewy Warehouse
01.2024 - 08.2025
Lead Sales Key Holder
Dollar General
12.2020 - 04.2021
Order Filler
Family Dollar Distribution Center
08.2018 - 11.2020
High School Diploma -
Homeschooled
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