Samantha Montoya
West Valley City,UT
Summary
Experienced office manager and problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
Office Manager
Johnson Pediatric Dentistry
09.2018 - Current
- Knowledge of Open Dental and Denticon software
- Hospital scheduling with Icentra software
- Patient Care/ customer service
- Ordering
- Recruiting and Hiring
- Collecting outstanding balances
- Overseeing day to day operation
- Coordinating multi-provider hospital surgery
- Pre-authorizations
- Dental claim submission
- EOB's
- Treatment planning
- Insurance verification
Clinic Coordinator
Roseman University
09.2017 - 09.2018
- Scheduling patients
- Inbound and outbound calls
- Treatment plan
- Collecting co-pays
- Insurance verification
- Knowledge of Axium software
Dental Assistant
Roseman University- Dental
05.2014 - 09.2017
- Maintaining a clean organized dispensary allowing easy flow throughout clinic
- Weekly ordering
- Tracking equipment
- Inventory
- Chair-side assisting
- X-rays
- Sterilization
- Axium software program
Education
High school diploma -
Hunter High School
West Valley City, UT06.2009
Certificate in Dental Assisting -
General Technological Institute
Salt Lake City, UT05.2009
Skills
- Dental reception
- Management
- Hospital scheduling
- Anatomy knowledge
- Chair side assisting
- Recruiting
- Insurance verification
- Collections- A/R
- Scheduling management
- Dental assisting
- OSHA/HIPPA
- Phone Etiquette
- Supervising
- CPR
References
- David Johnson, 801-792-8395
- Lauren Villareal, 469-879-9990
- Katelyn Wallgren, 801-694-1058
Timeline
Office Manager
Johnson Pediatric Dentistry
09.2018 - Current
Clinic Coordinator
Roseman University
09.2017 - 09.2018
Dental Assistant
Roseman University- Dental
05.2014 - 09.2017
High school diploma -
Hunter High School
Certificate in Dental Assisting -
General Technological Institute
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